Team member (Former Employee) – London, Greater London – 22 January 2019
An overall good experience. Depending on the area, some customers can be quite racist but usually, that was not my experience. The hours are quite tiring as they are from 6am-2pm 2pm-10pm and 10pm-6pm which means that some compromise has to be made. Management was great, they listen to your input and problems efficiently. The hardest part of the job is wearing steel-toed shoes as they are heavy and should only be used for people on the shop floor (but that is not the case). Also, making mistakes while authorising fuel pumps is easy because you have to serve customers at the same time. The most enjoyable part is meeting nice coworkers and free coffee to get you through the shift.
Customer Service Assistant (Current Employee) – Brampton – 2 May 2019
Managers and BP in general DO NOT CARE ABOUT YOU. I've been bullied and harassed and nothing got done. A young girl was sexually harassed here and they turned a blind eye. You'd do best not to work here.
Everything they tell you in the interview be ready for 10x more work which they don't tell you about but expect you to do.