BP Retail Employee Reviews

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Fun place to work
Duty Manager (Former Employee) –  Eastbourne29 May 2018
Great place to work, slow on training courses needed to complete probation. Management differs from store to store but generally treat their staff well. Most seemed happy to be with bp.
Pros
Discount lunch
Cons
Lack of leadership
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unsociable and mundane job
Customer Services Assistant (Current Employee) –  Market Harborough19 May 2018
hours of work are horrible. ALWAYS short staffed no matter how demanding or intense the customer load is. Pay actually very good and good holiday= the only benefits to the company.
Pros
good hourly rate
Cons
unsociable hours
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Good place to work
Night Sales Assistant (Former Employee) –  Shenfield, Essex10 May 2018
I enjoyed my time there and ment some nice people good environment to work in was always happy to go to work and they were good shift patterns and ment some nice customers
Pros
50% your meal on shift and 15% rest of time
Cons
Sometimes had to work on your own at nighr
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Workplace
Customer Service Assistant (Current Employee) –  Huntingdon, Cambridgeshire30 April 2018
I really enjoy working for Bp but unfortunately I’m looking for some where closer to home. Bp have been great to work for always helps when needed and very supportive
Pros
Great people to work for
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Not good environment to work in.
Sales Assistant (Current Employee) –  Ely, Cambridgeshire21 March 2018
Cold condition working in store,
Management very 1 sided, don't listen to colleges, a lot of swearing on shop floor, management wasn't fair to staff, and working for too long a period of time whilst being on a 8 hour shift
Pros
Discount
Cons
Too long hours
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N/a
Customer Service Assistant (Current Employee) –  York, North Yorkshire19 March 2018
This is a good company to work for. I work night shifts so from 10pm until 6am. My job role is to complete various tasks in a safe environment while serving customers. Some tasking involved are sales and waste, bakery, working the shop floor, authorising fuel and serving customers.
Pros
Discounts on breaks
Cons
Management / team work
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loved this job
customer service assistant (Former Employee) –  Airdrie dukes connect8 March 2018
great company to work for, good training, proper management, extra hours can be picked up but no hassle if you cant. good pension and share options when i worked there, dont know if thats still the case. decent shifts, know exactly was is expected of you at what time due to the job board.
everyone treats you as part of a team, and makes sure you get proper breaks etc
could be seen as being a bit repetitive, but i liked that.
good chance and support to further your career, my manager encouraged you to train further.
slightly above nmw at the time and had nightshift rate added
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Disorganized and no teamwork effort
Customer Service Assistant (Current Employee) –  Rowley mile, newmarket2 March 2018
I found out that working nights was OK but now its just too hard, this is because there's never any staff and I'm almost always on night pay, not bad but when you consider the day staff is fully staffed with at least 4 staff you'd think they'd at least cook some stuff for you to help but they don't because theyre really selfish and whenever I come on shift most of them are just staring into space, easy shift for them, but a nightmare for you as you have the sole responsibility placed on your shoulders to cook everything and serve all customers at the window, this ain't some village petrol station its the a14, really busy and completely unfair.
Pros
Pension, 50% off meal food up to £6, high rate of pay
Cons
Understaffed, no teamwork when on own, lazy staff
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Rubbish
Assistant Manager (Former Employee) –  Reading28 February 2018
Worst company I ever worked for, they have no idea of how to treat their staff or customers they are only after everyone's money and don't care what they have to do to get it
Pros
None
Cons
Long hours, poor treatment
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boring
Customer Service Assistant (Former Employee) –  West London1 November 2017
I felt like they prioritised their own people and because I wasn't from any if their country they purposely made me stand at the till for 8 hours straight without rotating.
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Nice work small shop
Store Assistant (Current Employee) –  Redditch22 October 2017
Good customer services working team bakery quick selling product on time like doing tolls customer services delivery bakery stocking ordering helping staff serve quick
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Fun place to work
Retail Assistant (Current Employee) –  London, Greater London10 October 2017
The most enjoyable thing about working at BP would have to be the customers and my colleagues they make work so much easy and would recommend anyone to work here
Pros
Lunch allowances
Cons
N/a
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Customer service assistant
Customer Service Assistant (Former Employee) –  Corby4 October 2017
Working within a fast paced petrol station serving 100+ customers a shift. Making sure the fresh stock is date rotated correctly having short date life first
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Each store is different
Csa (Former Employee) –  Scotland4 October 2017
Worked in a few cofo bps and depending on the manager depends on how well i would rate it. Some are fair and help yet most are lazy and backstabbing. Pay is decent and there is good progression. Wouldn't judge all bps with the same attitude as it really does come down to who store manager is.
Pros
Flexible at times
Cons
5am start
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poor management skill poorly run shop
CSA (Current Employee) –  Dereham, Norfolk25 August 2017
the place is run poorly your not aloud to sit and the same mindless duties day in day out unfair rotters avoid at all costs. the wage is not enough for al the jobs you do.
Pros
none
Cons
poor management skills
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It's alright for what it is...
Customer Service Advisor (Current Employee) –  Redditch23 August 2017
I worked part time (Nights) 10:00 pm - 6:00 am.

Overall the job is very repetitive, same tasks to do each every night you work, cleaning, baking, re-stocking shelves etc...

I had absolutely no training what so ever, apart from the online training that they pressure you into completing, large majority of it is OK but the rest is a waste of time.

This is OK for a Part time job, but if your looking for a career please do not go full time there, instead use it as a stepping stone.
Pros
50% off lunches
Cons
Unsociable hours, managers, tasks
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Great training fair management good team spirt good wages
Customer Service Assistant (Former Employee) –  Leicester, Leicestershire22 August 2017
Extensive training package good work practice good health and safety procedures good wages when working bank holiday and Christmas always paid right money on time
Pros
Competitive wages
Cons
Changing working hours
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Poor place to work
Sales Assistant (Former Employee) –  Chippenham, Wiltshire14 August 2017
Poor management.. staff turn over was crazy and still is! Regularly worked lone shifts 8 hours stood still on a till. Breaks where often cut short. Signed off for health reasons management where not helpful in returning to work when recovering. Manger often watched cctv to find anyway to fire staff. Management pick on weaker staff and use their weakness against them to push them out the business. Area manager no better! If you want to get treated and spoken to like a piece of dog mess this is the job for you!
Pros
Money
Cons
Everything about working here
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Hated it
Sales Assistant (Part-time) (Former Employee) –  Michaelwood10 August 2017
Would not recommend and would never work here again. Absolutely no work-life balance, shockingly-poor management and the staff have to people skills whatsoever. Gave me bad depression working here and had to be signed off work for months before finally leaving
Pros
non
Cons
Everything
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Hard work, but satisfying and fun
Store Manager (Former Employee) –  Lewes, East Sussex9 August 2017
Shift work, usually 8-10 hours. You would be involved with orders, deliveries, training, office paperwork, customers and tills, Wild Bean Cafe. You would be responsible for audits, HSSE, HR issues and rotas, external reps. I enjoyed all aspects, the hardest part was the extensive paperwork, the most enjoyable was the people and team spirit.
Pros
Pay, bonus, discounts, staff fuel card
Cons
Hard to get any extra days worked, back.
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Overall rating

3.3
Based on 101 reviews
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3.1Work/Life Balance
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