Customer Service Assistant (Current Employee) – York, North Yorkshire – 19 March 2018
This is a good company to work for. I work night shifts so from 10pm until 6am. My job role is to complete various tasks in a safe environment while serving customers. Some tasking involved are sales and waste, bakery, working the shop floor, authorising fuel and serving customers.
customer service assistant (Former Employee) – Airdrie dukes connect – 8 March 2018
great company to work for, good training, proper management, extra hours can be picked up but no hassle if you cant. good pension and share options when i worked there, dont know if thats still the case. decent shifts, know exactly was is expected of you at what time due to the job board. everyone treats you as part of a team, and makes sure you get proper breaks etc could be seen as being a bit repetitive, but i liked that. good chance and support to further your career, my manager encouraged you to train further. slightly above nmw at the time and had nightshift rate added
Customer Service Assistant (Current Employee) – Rowley mile, newmarket – 2 March 2018
I found out that working nights was OK but now its just too hard, this is because there's never any staff and I'm almost always on night pay, not bad but when you consider the day staff is fully staffed with at least 4 staff you'd think they'd at least cook some stuff for you to help but they don't because theyre really selfish and whenever I come on shift most of them are just staring into space, easy shift for them, but a nightmare for you as you have the sole responsibility placed on your shoulders to cook everything and serve all customers at the window, this ain't some village petrol station its the a14, really busy and completely unfair.
Pension, 50% off meal food up to £6, high rate of pay
Worked in a few cofo bps and depending on the manager depends on how well i would rate it. Some are fair and help yet most are lazy and backstabbing. Pay is decent and there is good progression. Wouldn't judge all bps with the same attitude as it really does come down to who store manager is.
Poor management.. staff turn over was crazy and still is! Regularly worked lone shifts 8 hours stood still on a till. Breaks where often cut short. Signed off for health reasons management where not helpful in returning to work when recovering. Manger often watched cctv to find anyway to fire staff. Management pick on weaker staff and use their weakness against them to push them out the business. Area manager no better! If you want to get treated and spoken to like a piece of dog mess this is the job for you!
Would not recommend and would never work here again. Absolutely no work-life balance, shockingly-poor management and the staff have to people skills whatsoever. Gave me bad depression working here and had to be signed off work for months before finally leaving
Store Manager (Former Employee) – Lewes, East Sussex – 9 August 2017
Shift work, usually 8-10 hours. You would be involved with orders, deliveries, training, office paperwork, customers and tills, Wild Bean Cafe. You would be responsible for audits, HSSE, HR issues and rotas, external reps. I enjoyed all aspects, the hardest part was the extensive paperwork, the most enjoyable was the people and team spirit.
Customer Service Assistant Wild Bean Cafe (Current Employee) – Kent – 26 July 2017
Never get 2 days off in a row. Pay is minimum wage. Expected to do at least 2.5 hours of unpaid overtime a week. On your feet all day with only one 30 minute break allowed. Managment are clueless when it comes to planning rotas fairly. Staff are nice and friendly. Lack of opportunity to progress. Too many petty rules and regulations to abide. Feels like being back at school. Hours are 5.30 am to 10.30pm. 7 days a week.
Customer Service Assistant (Current Employee) – Chippenham – 12 June 2017
Store manager can't seem to run the place. Illegal shifts, and her attitude has made 4 people leave in 4 months. If things are not done then she will have a go at you even in front of customers even if you have been working on your own. Some night staff turn up as and when they feel like it but nothing seems to be done about it.
Sales Assistant (Former Employee) – Basildon – 7 June 2017
The management was never seen, the staff were incredibly lazy when no one was watching them, I would get given all the jobs no one else wanted to do. If you're new they take advantage of that. You only get a 30 min break out of 8 hours on shift.
CSA (Former Employee) – Popham, Hampshire – 23 May 2017
Management to keen to watch all staff on cctv than train them. They spend too much time sat on their backsides in the office when your on the floor struggling to get the deliveries out...yet they reap all the bonuses and you get nothing !! poor standards, poor training, poor service, poor wages.