Have a look at the FAQ's on our careers site, they'll give you tons of information about what you can expect when you interview with us.
Answered by B&Q
How long do you have to talk about a product for and can you pre select what you talk about
It has changed a lot since I started, so I don't know. I believe there is some sort of questions & tests to get through, because some people are let go at an early stage having failed whatever they were given. Everyone who is taken on has to complete stuff on the computer for Health & Safety, & 2 other things. It's a pain, but a requirement that has to be done once a year. You are also required to wear reinforced toe cap safety footwear for your own protection. Shoes are supplied by B&Q.
Answered - Customer Advisor (Former Employee) - Stevenage, Hertfordshire
Telephone interview, SWAT analysis, how do you performance manage and sack someone, Example of a time questions
Answered - Trading Manager (Current Employee) - York
The questions are in the form of an online application form.
If successful, you then are taken on a walk round the store. with the finer details explained face to face
Answered - Customer Advisor (Current Employee) - Peterhead, Aberdeenshire
Why you would like to work for b&q
Previous experience with customers
Build a tower in a group interview
Sell a product in a group interview
Go on to the shop floor and approach customers
Answered - Sales Advisor (Current Employee) - Portsmouth, Hampshire
If you have ever worked in a retail shop before ect it was a while back so carnt remember what they asked.
Answered - Shop Floor Assistant (Former Employee) - Nottingham
Now that would be cheating... but they are fairly straightforward.
Answered - Customer Service Advisor (Current Employee) - Dewsbury, West Yorkshire
Mainly spoke about mountain bikes, supervisor needed advice on how to set up his gears. after that he gave me the job
Answered - Customer advisor (Former Employee) - Shrewsbury
Common interview questions its very laid back youll have heard every question atleast once before
Answered - Customer advisor (Current Employee) - Northern Ireland