I had a great team to work with.
Barnstaple General Replenishment Assistant (Former Employee) – Barnstaple – 30 September 2018
The contracted hours were secure and fixed, but overtime was offered and taken on many occasions.
A typical day at work would be to assess the conditions of the warehouse, and determine what needed to be worked from either FMCG or Brown Box. Once we determined what needed working for that particular day, we would either work from cages or pallets and continue working from cages or pallets until a couple of hours before the shift was due to end. A couple of hours before the shift was due to end, we would tidy up the shop floor, the warehouse, and face up; ready for the morning after when the shop was due to open.
I learned how to assist customers with prices, manual handling if the products they were looking to purchase were out of reach, look for products that the customer wanted to purchase either on the shop floor or in the warehouse. I also learnt how to be an active member of a team and solve any problems that we faced regarding how to get stock on the shop floor. The hardest part of the job was the manual handling (especially for heavy or out of reach items), sometimes worked long hours that required a steady pace to be able to keep working, as well as the demand of stock that needed to be moved from the warehouse onto the shop floor. I really enjoyed working with my Replenishment Team, especially during the All-Night Shifts when we would work for 12 hours or more because of the energy we all had when we were able to work together. It was great for Team Morale and being able to look at how much stock we had worked at the end of the shift was most rewarding.
Being able to listen to music after the shop had shut while working boosted team morale.
No organisation or communication between other teams or management.