Avis Budget Group Employee Reviews

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1.0
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Worst company ever
Rental Sales Agent (Former Employee) –  South East10 December 2018
From the first day i started i was immediately thrown in the deep end and was working the desk solo within 6 weeks despite never receiving any actual training. The training course i did attend covered nothing about the day to day and instead focused on how to bleed money from customers by "upselling" cars and pointless cover to them. The drivers, who are on zero hour contracts, are treated like garbage. Lunch breaks are a luxury. Finishing on time is a rarity. Overtime is barely paid as they use kronos for time management which can be altered by management to make it appear as though you left on time. In 6 months 14 drivers 4 sales agents and 2 assistant managers left my branch which never had enough staff to cover shifts and holidays. A lack of cars and a non turndown policy for corporate clients meant prepaid customers were often left without vehicles and guess who gets shouted at. The list goes on but i strongly recommend to avoid, particularly if you have morals.
Pros
None
Cons
Long hours, lack of training, poor management, almost impossibly to retrieve unpaid overtime, no lunchbreaks, poor morale, left dealing with, annoyed customers because of poorly managed bookings and lack of fleet
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4.0
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Good place to work
Duty Manager (Former Employee) –  Car, UK16 November 2018
Shift pattern
Early shift 6 am to 2 pm, Late shift 2 pm to 10 pm.

How to work my work life balance, how to look for missing vehicles and over due vehicles.

Getting payment for over due vehicles

Seeing people drive off in there required vehicle
Pros
Free transfers to teminals
Cons
At times being out in cold weather
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1.0
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Treat you like rubbish
Driver (Former Employee) –  South West24 October 2018
Work late when they want you to, then when it’s quiet they’ll send you home after a couple of hours or even tell you not to come in at all. Can’t have a social life because you don’t know when you’re going to finish, and if you ask to leave at a certain time they’ll make you late. Bullying bosses who have no idea how to communicate with their drivers, poor pay, poor service, basically children running it who pretend to know what they’re doing and in charge of the grown ups. Avoid this job like the plague, it’s thankless, Payless and a poorly run organisation
Pros
Some nice cars
Cons
You’re treated like the bottom of a bird cage
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3.0
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Good career development
Uk Fleet controller (Former Employee) –  London Heathrow Airport22 June 2018
A start to my working life good training structure and career prospects, a mix of people involved and a varied job tasks, work is hard and often extra hours required often with out any extra pay
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4.0
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Avis Belfast
Driver (Former Employee) –  Belfast / Harbour4 May 2018
Worked for Avis Budget for a while in 2017. Tough but the garage staff and the manager are a good bunch of guys to work with/for. Staff who work with the company are treated fairly. When I was there, there was a high turnover but this was mainly because most had no work ethic and were lazy. It’s a busy outfit and I suppose that’s because they are the best.

I’d definitely work here again. It was a varied job of cleaning and driving.
Pros
Banter. Banter. Banter. Better paid than all the rest. Management very fair
Cons
Shifts are long but they go by very quickly.
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5.0
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Energetic and dynamic place to work
Director, Performance Excellence Northern Region (Former Employee) –  Bracknell26 April 2018
Every day there's something new to learn, challenge, engage with Customers (external and internal) - a great place to work, with fantastic people.
The company has been investing in innovative technologies that will take the business into a new and exciting market place within the automative industry.
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1.0
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Poor Management and Negative environment with no support or training offered.
Store Manager (Current Employee) –  London, Greater London24 April 2018
As above - they are a terrible company and offer no support or training. They expect the world and give nothing to support that. They tell you to be on call every day all day and also have favourites which is very clear and obvious.
Pros
Nothing
Cons
Long hours, poor management, favouritism is obvious, horrible working environment.
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1.0
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product
manager (Current Employee) –  London, Greater London24 April 2018
great place to work as well as progress and develop. however, it is to far to travel and requires you to work long hours which are not set .The hours are not flexible and is difficult to maintain a work life balance.
Cons
long working hours
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2.0
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good colleagues
Rental Sales Agent (Current Employee) –  London, Greater London2 April 2018
The experience in Avis Budget Group in London was not as expected because of the poor management and disorder in the station. No training and neither help in the beginning
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2.0
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Little support from management
IT Project Manager (Former Employee) –  Bracknell, Berkshire1 April 2018
There is a high turnover of staff both permanent and contractor which makes running a project very difficult as there is no constancy. Management did not offer support nor fast decision making which was also very frustrating. However the people on the whole were great to work with. Would I work there again? Not with the existing structure.
Pros
Great work colleagues, refurbished offices
Cons
Little support from line management and blame game
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3.0
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Lack of change
Rental Sales Agent (Current Employee) –  London, Greater London29 March 2018
Room for improvement, major changes needed to see the benefits. Stuck to old ways of doing things and not willing to accept new ideas, non confirming to any change. Set in the old school ways.
Pros
Lots of opportunities through the online university
Cons
No work life balance, highly demanding, no staff, fleet is a mess
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1.0
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Worst company to work for
Rental Sales Agent (Current Employee) –  United Kingdom29 March 2018
Has to be the worse company I have worked for in years no support and training is shocking ie none at all.
Get thrown into the deep end running a branch as Rental sales agent with no thanks at all
You make one mistake and you get made to pay for it and belittled

Avoid working for this company as you fed a pack of lies
Pros
Worked with some brilliant people
Cons
Long hours, no support, shocking training, back stabbing people
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1.0
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Worst company to work for
Rental Sales Agent (Former Employee) –  Luton27 March 2018
management can’t organise
No overtime paid
Minimum wage zero hour contract for the drivers
Minimum wage for desk staff
Get treated like children
Management disturbing you while your on holiday
Staff members treating other staff member with disrespect
Get given new machines to use but don’t get any training on how to use them
Some days you spend 6 hours straight in the washbay
Customers get charged for damage on vechiles but some seem to never get repaired
Always seem to be no fleet around and when you ask for help you get told to deal with it

It’s the worst company I’ve worked for wouldn’t recommend this company to anyone
Pros
Your joking right ?
Cons
Read the review
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4.0
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Telesales role
Senior Telephone Sales Executive (Former Employee) –  London, Greater London4 March 2018
Telesales role - Handle customers requests. Targets set.
Good working environment. Good welcome to company and ongoing training given. Chance to progress.
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5.0
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it was a very good job and well balanced
RENTAL AGENT (Former Employee) –  Salisbury22 February 2018
work was more of a family than going to work Evan the customers became good friend as we delivered many cars to the mod . i enjoyed my time there very much and when i had an rta the company kept me on for a year until making me redundant .
Pros
work delivering cars or stay behind the desk
Cons
working weekends
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4.0
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Return rental car operative
Rapid Return Agent (Former Employee) –  Heathrow, Greater London22 February 2018
Driving numerous vehicles and checking out for damages after being returned from hire. Refuelling and cleaning ready for the next rental customers ect.
Pros
Overtime available
Cons
Often unsociable hours
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4.0
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Laid back but professional environment.
European Franchise Controller (Former Employee) –  Bracknell1 February 2018
Job was in the UK at Budget Rent a Car. Started as a contractor and became a permanent employee. Tried to move to a better role at Avis (in the same building) but my application was blocked by management. Apart from that, an enjoyable place to work.
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5.0
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very good company to work for all round
Driver (Former Employee) –  Manchester Piccadilly Station, Greater Manchester23 January 2018
deliver and collect hire cars great communication with management and other team members to deliver every car is clean inside and out all safety checks are done on every single pick up and all damage checks on every collection and drop off
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2.0
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Terrible
Job Role - Assistant Manager (Current Employee) –  Leicester, Leicestershire20 January 2018
My whole experience has been awful, 9/10 times the pay is wrong and takes a month to get sorted. The turn over of staff is so high you feel like you are never settled within a team. Avoid Avoid
Pros
40% off car rental
Cons
Long hours, pay always incorrect, high staff turnover
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5.0
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excellent team
Senior Rental Sales Agent (Former Employee) –  Coventry18 January 2018
had an excellent team spirit, no 2 days were the same. Avis looked after their staff. the only issue was working up the ladder unless you relocated, which wasn't ideal with a family.
Pros
excellent team
Cons
no cars
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Overall rating

3.6
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