We all started out the same time, as kingsmere set to open, we helped bring in furniture & so on, so we was really there from the beginning. We was promised it would be a great company and business would be booming, manager seemed nice at the time. For a month there was no residence so we still came to work, cleaned added finishing touches.. Everyone got along. Fantastic housekeeping team. Once it got busy manager changed and seem rude, favouritism, people started to fall into thei roles... Groups started forming, division, different department not helping eachother, some staff was just their socially.