I went in to the position as a senior carer and absolutely no one knew what I was meant to be doing. I didn't have the training, guidance or a mentor, the branch manager and area manager did not know what my role was either. I kept pushing for support, I worked really hard and really wanted to progress and learn. I ended up doing care calls 99% of my time and in the interview I was told 50/50. I left 6 months later, still doing calls and nothing had changed. No one still knew what my job role was!! Carers wear pink tunics, seniors blue, I may as well have worn a pink one!!
Very poor structure and support