ATOS Employee Reviews for Analyst
United Kingdom10 reviews
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Excellent pay and benefits outweighed by the management style and stressful target driven environment
Excellent pay Excellent benefits Poor management Poor advancement opportunities Very stressful working environment due to target driven culture Inconsistent assessments and feedback which can be very contradictory
Every day is the same. Assess, write up, repeat. Very little opportunity for promotion or indeed, to do anything other than assess. Opportunity to do something different largely dependent on where you live. Long drives on home consultations. This isn’t the end of the world as mileage is generous but it is certainly stressful.
Worked as a face to face assessor and as a back office disability analyst. This is very well paid job for what it is. However. You are worked very hard by the management. The work is tedious with no real advancement, dead end job. You are given unrealistic targets that you can not achieve. There is a real culture of cronyism. If your face fits your onto a winner if not, god help you. Your performance will be scrutinised daily. You think you know what stress is? You have no idea. Regular one to one meetings with managers who do not really understand your job and just focus on the unrealistic targets they expect you to achieve. Do not try and reason with managers you wont get any understanding or sympathy. You get paid more than they do and they resent you for it. Hit your targets and you might not burn out in 12 months. This job pays very well but there is a reason for it and they know it. You will burn out quickly. Half of your team will be on a performance plan for some reason, not hitting target, not achieving quality grades for the reports you write. You can't avoid performance plans regardless of how good you are at your job. They put you on a plan and tell you that you have 4 weeks to improve or you will be fired. This happens a lot and you will experience it. It allows the company to keep you on your toes and stressed and an easy way to get rid of you if you dare to have an opinion they don't like or you rock the boat. If you plan on having a long career and job security do not be suckered in by the high pay. This company breaks health - more...
Poor management, blame culture, very stressful, high turnover of staff
I was not allowed to use clinical judgement in my role which was vey difficult. My team were ok, although there were a group that would only help those within that group, and whilst n mat leave I have been completely ignored by all members of staff. I did not feel as though I wanted to return to a hostile environment.
unable to use clinical judgement
Thorough examination of a persons ability to function in their day to day living and assessing accurately according to all information provided and writing a concise report based on evidence from other medical professionals and based on examination of the claimant. Safety, risk and representing the claimants true state of health is key with good time keeping and people skills. Having the ability to adapt to all you are faced with on a day to day basis.
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For a First Line Analyst role, the expectations are extremely high in terms of product knowledge and fix rate while maintaining various set targets. Most new starters in the role on my particular contract are often overwhelmed by the amount of information which they need to learn. This is not a typical call-centre based job; although the targets are very similar to what would be expected in a call-centre, there is quite a degree of understanding of IT and knowledge and of various 'fixes' which should be implemented to assist customers. Many 1LS roles focus more on logging information and passing it to a relevant party however this role is more immersive and hands-on.