A difficult place to enjoy work
SECTION LEADER (Current Employee) – Barrow-In-Furness – 21 August 2018
I currently work as a Night Replenishment Section Leader and work roughly 12 hours every night I am in work. I oversee the replenishment of the store and whenever I am not the duty manager I am replenishing myself in a certain area for example, soft drinks. I start at 9pm and will have a quick handover with the duty manager on the late shift and they will outline what sort of day they have had and what is expected from our night team, however this never happens and we only get given lists of jobs that are completely unrealistic and unreachable due to the number of colleagues we actually have on a nightly basis. I don't think the managers understand what we do throughout the night and they certainly don't appreciate anything we achieve nor the colleagues efforts. I complete roughly 30,00 steps a night over a 12 hour period and yet we are told we are not doing enough and that the shop should look better than it does, however this cannot be helped when they have next to no colleagues in during the day to replenish, hence why the store is constantly missing sales targets and customer feedback isn't great. The place is not enjoyable to work because morale is so low and the colleagues are very negative despite myself and other section leaders trying to be optimistic, it's very depleting. In my opinion the store needs a complete overhaul of staff and they should make online assessments more challenging to ensure the staff are more up to date and committed, this includes managers and section leaders as the current state of the leadership team is appalling.