Happy collegues, always helpful.
Checkout Operator (Former Employee) – Shipley – 6 February 2018
I have been working at Asda for a very long time, and in all my years of experience a typical day for me was, doing an 8 hour shift working on checkouts, serving customers, helping them pack their shopping, filling the gap with a chat and ending with a friendly parting comment.
I learn't that having excellent customer service skills was a key part of the organisations work ethics, and this is what I learn't working at Asda along with many other things such as: dealing with difficult customers, problem solving, supervising and first aid. Management was organised in a structured manner, they were in close contact with several supervisors including me to go on shop floor to help them with: looking after different departments, making sure all collegues were carrying out their duties and that they were given their breaks etc. The culture was that of a warm and friendly nature, everybody was happy and had a smile on their face. Having a drunk customer verbally abuse you is never a nice thing and for me personally I found that a hard part of the job. The most enjoyable part of the job was to bring joy and happiness to customers after serving them
delicious food in the cafeteria, good customers, friendly collegues.
drunk and angry customers.