Up until 3 years ago Asda was a brilliant place to work where respect was a core value. Any bullying or disrespect was stamped on immediately, colleague benefits were plentiful.
3 years on the benefits have gone, all respect has gone, bullying is a daily occurrence.
Staff levels have been cut to the bone,there are not enough colleagues to operate the store effectively or safely. Look around my store on a typical Saturday and you will see one person in the kiosk struggling to cope with a queue of 15 customers whilst the 2 other colleagues that should be serving are working a checkout.
Spillages on the shop floor go unattended for up to an hour because the cleaning team has been reduced to one!
The ageing checkouts and self service tills breakdown daily, customers who have already queued once have to be moved and start all over again.
“Card only”, “cash only”, “basket only”, “ out of order”, signs adorn the 20 year old tills that run on Windows XP. Colleagues in High Viz jackets rush around rebooting ancient equipment.
When colleagues eventually get a break they get to sit for 15 minutes in a stripped bare canteen where the only facility remaining is a drinks vending machine.
This is Asda 2018