A typical day would involve arranging complete diaries for meetings around the world, typing of digital dictation, fielding all calls, answering queries both by phone and email, monitoring holiday and sickness leave for all staff and taking care of secretarial staff working for the business.
Dealing with disgruntled clients could be challenging, in the absence of my boss, but rewarding when problems could be solved. Being proactive and trusted by my boss is important to me and a great working relationship was a priority and enjoyable.
Having a boss who was out of the office in meetings 90% of his day meant I was left to my own devices to organise his diary accordingly. He only needed to check his diary for his next appointment without being bothered about the setting up of meetings.