The company have strict policies to ensure company employees and customers are protected, and all needs are catered for. My main issue is they need to update the computer system that is responsible for providing picks to headsets, they very rarely work 100% which makes can affect hitting picking time/delivery targets, can get very frustrating.
The staff on the whole are happy to help new employees, they are welcoming, and no matter how many times you ask, they are willing to keep explaining until they are confident they have completely understood whatever the aspect of the business it is. It can be very daunting at first, as there is a lot to the business.
Helpful, knowledgeable staff