Customer Service Manager (Current Employee) – London, Greater London – 14 January 2018
It takes you an entire life to progress in this company, It's definitely a pick & choose who they want to promote, hard work isn't recognized at all, the area managers are so unprofessional its unbelievable, after 8 years in this company they have only given a raise once and are not willing to invest in you. very poor senior management in this organisation.
A vile workplace of useless incompetent managers and staff who would rather be anywhere else. Shift patterns allocated to friends first, contracted hours never adhered too despite several complaints. "Its retail, that's the way it is" is not a good enough explanation for doubling peoples hours week in and week out without prior notice. If you are in a hole and need a quick fix then by all means take a job with Argos, but remember that its Sainsburys/Argos now and the Sainsburys staff get paid a lot more for doing the same jobs.
It was fun and enjoyed being in the busy environment. I liked being challenged and learning new thing. Also enjoyed being part of a group. It was busy and hard work but it was a comfortable easy place to get along with
Customer Service Assistant (Former Employee) – Lowestoft – 11 January 2018
Either not enough work to do or to much work to do in the time of your shift. Highly unrealistic targets to help 'progression'. There is always talk of people being laid off or made redundant. The staff discounts and benefits are atrocious. In other works, do not apply for a job.
Sales Assistant (Part-time) (Former Employee) – Edmonton Green, Greater London – 10 January 2018
Perfect place to work, can't ask for a better term, we all pull together to delivery great customer service, I have learnt alot over the years and to lush myself into trying harder and archiving my goals and targets, can't ask for better management to pushing us and awards us in our job role, and give us tips and advice to delivery not great but perfect customer service!
Stockroom Assistant (Former Employee) – Hertfordshire – 9 January 2018
I worked at Argos as a Christmas Temp and left at the end of my contract. I was only trained in the stockroom (not on the tills), so a typical day for me would involve picking stock, putting away returns, sometimes pulling in the delivery from the van and putting it away, and doing stock counts of high value items. The work itself it pretty straightforward and very repetitive once you have learnt the processes.
The people were nice and were always willing to help me if I was was stuck. The managers in my store were really friendly and understanding.
The hardest part of the job is probably getting to grips with the headset and the processes at the beginning (not actually that hard,just takes 2 or 3 shifts to get used to). In the weeks before Christmas it gets very busy and this can be stressful due to the shop being understaffed which makes picking all the order within target times extremely difficult. For example, there was one morning, two weeks before christmas where there was only me and one team leader picking orders and the shop was busy, and we were both completely overwhelmed.
In the stockroom, staff use headsets. Although these headsets are needed for the job, most the problems encountered by staff are to do with the headset not understanding them and this either leads to things been voiced in incorrectly (through no fault of the staff) or staff members standing there for ages repeatedly saying the same words into their headset trying to get it to register what they're saying.
Overall it is a decent temporary job, nice people and not difficult to getmore... the hang of at all.less
flexible shifts- I did a variety of shifts varying from 3 hours to 7 hours, Colleagues were nice, willing to help and a good laugh.
Rota means you can't plan anything outside of work in advance, Rota can change at short notice, Understaffed which can make the work stressful, 15 minute break on a 5 hour shift picking isn't enough, when you're on your feet the whole time, Like any job you get some staff who you would rather not work with.
Sales Assistant (Former Employee) – Kent – 8 January 2018
nice fast paced friendly company with a lot to offer with staff discount and training does not matter on skill you will get all the help in the world managers are great with helping and guiding you to be more successful
Worked for the company for thirty years undertaking various roles including management. The early years were great. We had a lot of fun in those days. More pressure to hit targets (KPIs) were put on the store managers and so this had an impact on the sales team. It was more about the figures and not about the customer.
Customer Advisor (Former Employee) – Whitby, North Yorkshire – 7 January 2018
Although the people were great to work with, i didn't get enough hours. It was slow during the day since most of time there weren't many customers. The management for me weren't very organised enough and ended up doing things such as the schedule until the end of the week for the next week. The hardest part of the jobs was getting customers to apply for the Argos card and getting the extra care on their products. The most enjoyable part of the job was interacting with the customers and helping them find the product they were after and working with the other members of staff there.
Customer Service Advisor (Part-time) (Former Employee) – Borehamwood, Hertfordshire – 7 January 2018
I did enjoy working in Argos , because of their work life balance, management spirit very good in my store, job culture excellent every one are welcome, they give a good training and support. uniform are provided, staff discount.