Apple Employee Reviews

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4.0
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The team are incredible the work is less so.
Specialist (Former Employee) –  Oxford Circus20 March 2019
During my time working at apple, i built literally life long connections. All that stuff they say about great teamwork and all these people you will meet and work with is actually the best bit about working there. The work is alright, basic sales stuff really but slightly glorified because apple believe that they are the best company in the world. The management team leaves much to be desired in some areas. Although some of the managers there are great, there are several that are totally biased, blind sided and in some cases even racist. Which i know is shocking in a company that seems to promote how greatly diverse the team is. The team is diverse dont get me wrong, but there are definite under the rug issues that everyone feels, and only some people are trying to change.
You get an hour's lunch break usually around 4 hours into your shift (depending on the length of the shift) and they teach you all the tech stuff that you need to know, so dont worry if you dont know everything or anything before you start, they are just looking for outgoing and great personalities to add to the team. Hardest part of the job is probably the weeks leading up to when the new phones come out and you just get constantly bombarded with questions about what it will be and what is will look like when in reality the staff only find out on the exact same day as the customers.
Pros
Amazing benefits, the team are incredible, you feel welcome
Cons
long hours, very strict in terms of time management, no clear career progression.
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3.0
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Bruised apples
Solutions Consultant (Former Employee) –  London20 March 2019
I'll just say all that is pretty on the outside isn't always that lovely on the inside.
When you're new to a company and then win 3 awards on your first quarter with the business at your corp conference, then come back for the subsequent conference and they have changed the rules so that you cannot win despite smashing all the other stores and targets again, I have a problem with that. Way to encourage your staff. Ill just say that, because the other things I can complain about might seem petty, because the company was ultra petty.
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3.0
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Those who can't manage, manage at Apple.
Genius (Former Employee) –  Covent Garden, Greater London19 March 2019
Poor pay, bad work life balance, only manager favorites get any opportunity. Apple have built a culture of making employees believe they are an intricate cog in the bigger machine, could not be further from the truth, they use this model to exploit their staff and get them to work harder than anyone should for such low pay.
Pros
Product discount
Cons
Long hours, poor management
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5.0
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Lovely company
Specialist (Current Employee) –  London19 March 2019
As a Specialist, you help create the energy and excitement around Apple products, providing the right solutions and getting products into customers’ hands. You understand that the Apple Store is dedicated to delivering a customer experience that’s unlike any other. It starts with you discovering customers’ needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer.
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5.0
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Great Experience
Specialist (Former Employee) –  Stratford, Greater London16 March 2019
I interacted with a lot of interesting characters, both from the workplace, and with customers. A great way to develop your communication and people skills. For the most part, co-workers are extremely helpful and encouraging with growth.
Pros
Free Lunches on occasion
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5.0
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Fun place to work, managers are frustrating
Retail team leader (Expert) (Current Employee) –  London, Greater London9 March 2019
Enjoyed working at apple for 4 years, fun job great perks just a shame about management. Would recommend anyone to work at Apple, but be prepared to grovel if you want a career.
Pros
Private healthcare and dental care
Cons
Management team
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5.0
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benefits
Specialist (Current Employee) –  London, Greater London8 March 2019
apart from the product discount, there are so many more benefits and support working environment is amazing as well as the people you are working with
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5.0
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Fun place to work
Specialist (Current Employee) –  Leicester, Leicestershire2 March 2019
Apple is a very unique place to work. The drive you get from creating the best possible customer experience is second to none. The skills and knowledge I have learnt here is simply incredible!
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4.0
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First Job I loved.
Specialist (Former Employee) –  Cribbs Causeway, Bristol17 February 2019
I loved working here, the pay was okay, the benefits were amazing.

Only downside was that I was a temp worker, so my job security wasn't the best.

I loved talking about the products and getting paid for it however.
Pros
Great Benefits
Cons
Customer questions.
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4.0
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Good Place
CERTIFIED APPLE TRAINER (Former Employee) –  Stamford, CT14 February 2019
Great culture, took a long time to get promoted, and also poor management who had their favorites. Great work environment to get to know others and learn.
Pros
discount, software
Cons
Working weekends
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3.0
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Unique and fantastic work environment, albeit cliquey at times
Bristol Cabot Circus - Specialist (Former Employee) –  Bristol13 February 2019
An engaging workplace environment that thrives on shared knowledge and developing staff to an extent. Every day was a joy in terms of interacting with customers and the fantastic products and new and valuable experiences came to me each day.

The downsides that I found were unfortunately with the management, it definitely came across as there were certain favourites among the team and other members of staff were unfortunately overlooked for advancement in favour of others on personal bias.

It was clear on leaving the company that the communication between the management needed work as the opinions of the management's view on certain staff's progression wildly varied among them, unfortunately harvesting a toxic relationship between 'us and them'.
Pros
Great benefits
Cons
Cliquey management
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4.0
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Alright
Specialist (Former Employee) –  Sheffield5 February 2019
Stressful at Christmas which managers tried to bribe you with free food/events

Managers were disconnected from staff needs and made staff feel guilty for being ill during holiday season
Pros
Free Food
Cons
Managers were disconnected from staff
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5.0
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Fun place to work
Infrastructure Services - Project Manager (Former Employee) –  London28 January 2019
Fun and open place to work. Working with remote managers and resources you never feel distant due to the tools you are provided with. Has a nice on site cafe as well with a variety of food offered.
Pros
Free barista style coffee
Cons
none
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5.0
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Relaxed culture, big rewards
Specialist (Current Employee) –  London, Greater London27 January 2019
The job itself is just based on having great conversations with people. You talk about macs and iPhones all day and sales come out of it because people trust your honesty.
There is focus on awareness of product information rather than selling.
Gym, dental, life insurance, company shares, discounts and free food and drink in the staff area are just some of the main benefits.
They always want you to grow and you have monthly meetings with your managers to set goals. Promotions occur when you prove yourself. If you want to be an expert, are you informing customers about the products as much as possible?

It all comes down to the quality of conversations. If you can talk and sell honestly. This jobs will be easy.

However, it does take 5 group interviews so beware. All based on competencies e.g. tell me about a time when...
Pros
Way above minimum wage, Free lunch, 1 hour break, free gym, discounts all year round, no pressure from management, playing with iPads most of the time.
Cons
9 hour shifts, sometimes difficult to meet personal targets
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5.0
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fun workplace
Specialist (Christmas Temp) (Former Employee) –  regent street25 January 2019
i worked at the flagship store (regent street) it was amazing, staff were so welcoming and kind, enjoyed every single day.
it was during the christmas period so there were a lot of things going on but all the same everyday was different
Pros
free food, lovely staff, freebies, christmas party
Cons
standing on my feet all day
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4.0
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great starting job
Family Room Specialist (Former Employee) –  London, Greater London20 January 2019
really great company to work for if you are looking for a part-time job or straight after uni. You'll be well looked after and its a easy company to work for + teaches you great things about customer service and good working culture.
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5.0
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great job to have
Specialist (Former Employee) –  Stratford, Greater London20 January 2019
...its retail at the end of the day.
...but its the best you can get within retail.

4 hours conversation with customers about apple tech
1 hour lunch
4 more hours of talking to people about apple tech.
rinse repeat.
i learnt a fair amount about apple stuff
management is a little hit and miss...depends who you get on what day
very helpful but again depends who you ask on what day...can be really culty.
hardest part of the job is some customers don't listen, can't listen, won't listen or are just expecting miracles.
most enjoyable part is when you have a naturally pleasant conversation with an individual from the human race.
Pros
the ludicrous amount of benefits
Cons
apple's culty culture
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5.0
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Good and Bad Overall....
Specialist (Former Employee) –  Birmingham, West Midlands18 January 2019
Good company, bad pay. The money wasnt good enough to justify the hours that you worked and the management didn't understand how to run a business properly.
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5.0
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Great to work for, management can cause issues
Specialist (Former Employee) –  Milton Keynes, Buckinghamshire15 January 2019
Apple are a great company to work for and the employee benefits are top notch. It has a great culture and is fun to work for. However, within my store, it wasn't always the case due to managers which had a bad habit of micro-managing which caused me to lose the job satisfaction.
Pros
Great pay and benefits
Cons
Some managers micro-manage
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5.0
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Ample work
Registered Freelance Technician (Former Employee) –  Cornwall9 January 2019
Ample work available for freelance repairer, Although i never worked directly for apple I worked with their products and data. Very clear information for freelance repairers.
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