Awful company and fake management
For such a premium-luxury brand, the pay and incentives does not equal to the amount of hard work staff have to put in. There are no bonuses, and you have to take on a lot of responsibility for a casual sales job.
The management could do with a lot of work. Some, quite frankly are bullies. They are highly scrutinising to temp and new staff, no wonder there's a huge turn over of staff and constant job adverts online, presumably due to the condescending and hypercritical behaviour.
The team are great though. They are more than happy to help newcomers and are patient to help, although one member needs to stop being so patronising and needs to stop considering herself as always being right.
In all honesty, management just needs to realise it's a poor company to work for and they shouldn't really be investing their time with a company that won't support them. I feel that because they are experiencing pressure from the people above them, they are taking it out on the staff.
Could do with A LOT OF WORK!