Them & us mentality. Sales staff that at the end of the day are actually telesales, yet receive bonus payments if targets are reached, but explain this for me: a customer phones in, gives you their registration, make/model etc, tells you what they need, you sit there punching in said information, computer says weather in stock or not, gives price, thanks very much! Is this "selling" or "telesales"?
Now thinking of the poorly treated and often downtrodden delivery drivers, collect your invoices for the route of deliveries, pick parts from shelf and double check they are correct, load van, drive off to deliver all drops, get signatures from each customer, issue receipts if required, collect cash/cheque if applicable, collect returns and write a record of them, deal with any hassles the customer may have, be on the receiving end of an ear bashing for mistakes made by the sales people, (all in denial, it's always the drivers fault).
Daily safety checks on van.
Keep van clean.
Keep van fuelled.
Expect to be treated like a second class citizen.
Work like a dog without reward or thanks.
Zero control hours.
Have to work alternate Saturdays.
NO BONUSES FOR THE DRIVERS!
Yes, a very reasonable and fair company to work for!
If you have no other options and are truly that desperate, then crack on.
But having worked for this shambles myself for several years, (more fool me), I talk from experience, NOT through retaliation!
You get to go home, eventually.
Very poor in just about every aspect.