Good Environment, Nice people
1st Line Technical Support (Former Employee) – Sunbury-on-Thames, Surrey – 10 January 2017
A typical day at work was getting called to have a password reset or some new access given and building machines for new users, it wasn't very stressful when like this.
A good company to work for. Users are friendly when not in a pinch, there were a few environmental issues, but management after a few incidents would strive to to fix this quickly.
I liked meeting new personnel and taking them through the ropes, it is a good way to know they will not make the same mistakes as those who were not trained properly.
The hardest part of any IT job is large amounts of users converging on you all at once when anxious or irritated and expecting to be seen first.