Project Manager (Current Employee) – London, Greater London – 14 January 2018
Good career opportunities ,fair pay and compensation. Leadership can have a one track mind. If you don’t want to progress that is often frowned upon like you are lazy. It’s who you know no what you know.
Collaborative environment, more responsibility than compensation levels suggest.
Product Management (Current Employee) – London – 2 September 2017
The UK Consumer business is very dynamic, with many smart talented people. Culture in the Corporate unit is very sales-driven and tends to be more chaotic.
In general, AmEx excels at providing flexibility to its workforce, but with a trade off in compensation levels. Moving between offices, especially to NY is a real possibility for people who fit in and do well.
Global mobility, workforce flexibility, smart ambitious co-workers, industry-leading brand
Compensation vs. responsibility, frequent restructuring
Kiosk Staff (Current Employee) – Brighton, East Sussex – 2 August 2017
My first job is in Amex. I learnt a lot here. Working with other people. Serving lots of customers under pressure. This has made me realize that working environment is very different from a uni environment.
Customer Service (Current Employee) – Brighton – 4 July 2017
Dealing with enquiries & answering calls from new and existing customers. Dealing with all escalated complaints and enquiries efficiently and effectively. Giving customers information about company services and products. Building relationships with customers. Handling difficult and aggressive customers in a professional manner.
Customer Services Advisor (Former Employee) – Brighton, UK – 17 April 2017
I enjoyed working at American Express and developed a good relationship with all my colleagues. I think the work ethos at American Express was good, whereby they generously rewarded steady and productive workers.
Customer Care Professional (Former Employee) – Brighton, East Sussex – 13 April 2017
American Express is overall a great company to work for. The benefits were great and management at the company was also good overall.
However, Job security especially as a customer care professional was something that felt out of the ordinary. The atmosphere almost felt as if everyone's job was at risk. Also some of the targets that were required in the role were quite unreasonable and unfair.
Overall role is great for some who can work under pressure and is prepared to be screamed at almost on a daily basis. Staff there were great and friendly.
Customer Care Professional and Lead CCP (Current Employee) – Brighton and Hove – 1 September 2016
7 hours working day. Customer care professional and lead CCp. Inbound and outbound calls in New Accounts department. I provide support, training and coaching to the team. the hardest part: constant pressure the most enjoyable part: multicultural enviroment and benefits