Simple and challenging at the same time
Customer Care Professional (Former Employee) – Brighton – 7 November 2016
I have worked in AMEX twice, first time in Stockholm, Sweden and second time in Brighton, UK. I found both of my jobs in Amex quite simple but challenging at the same time. Both of my positions in Amex have been customer care level positions and the work tasks on that level are quite repetitive tasks. That's what makes the job simple and easy. Then the challenging part was to keep myself up to date of all the new updates that were released, for the programs I worked with, every month if not every week.
I worked in a small team which offered me a close relations with my work colleagues, and I enjoyed that a lot. Overall the atmosphere in the office was relaxed but professional at the same time.