Customer Care Professional (Former Employee) – Brighton, East Sussex – 7 September 2017
A very relaxed multicultural environment with great chances for networking and developing within the company. Working across different countries. Easy to build strong professional relationships as well as friendships.
Customer serv.Rep (Former Employee) – Brighton, East Sussex# – 7 September 2017
Having been at American Express for almost 2 years they have been the best employers in my working life, always willing to listen to ideas and give you the best opportunities to up skill in the role you have
Kiosk Staff (Current Employee) – Brighton, East Sussex – 2 August 2017
My first job is in Amex. I learnt a lot here. Working with other people. Serving lots of customers under pressure. This has made me realize that working environment is very different from a uni environment.
Customer Service (Current Employee) – Brighton – 4 July 2017
Dealing with enquiries & answering calls from new and existing customers. Dealing with all escalated complaints and enquiries efficiently and effectively. Giving customers information about company services and products. Building relationships with customers. Handling difficult and aggressive customers in a professional manner.
great multi cultural and international environment
Team Leader - Customer Services (Former Employee) – Brighton, East Sussex – 26 June 2017
Great multi cultural and international environment that challenges and invites. High work pressure due to the market requirments. People are required to be flexible and self starting. Great development opportunities within a wide range of capabilities. Great secondary rewards like pension schemes, in-house gym, and good private insurance. A place that will certainly cut your teeth and if you want you can achieve a lot and you do get the space to achieve just that. As with all big multinationals, working in the most efficient and effective way is met with many challenges on lots of levels unfortunately. But this also makes the people very creative and hands-on.
great variety in cultures and people
too big a vehicle to drive effectively and succesfully for everyone involved
Test Analyst (Former Employee) – Brighton, East Sussex – 15 May 2017
It was a great working experience.The people around were very good and helping.Client was approachable.Learnt good technologies.Workplace had an amazing environment.Both Brighton and Burgess Hill office are too good.
Customer Services Advisor (Former Employee) – Brighton, UK – 17 April 2017
I enjoyed working at American Express and developed a good relationship with all my colleagues. I think the work ethos at American Express was good, whereby they generously rewarded steady and productive workers.