American Express Employee Reviews

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poor management styles and benefits
Senior Credit Specialist (Former Employee) –  Brighton24 May 2018
poor management styles and benefits. they only progress staff they like and don't like staff to think outside the box or be different. there is a culture of sexism
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Agreable
Customer Care Professional (Former Employee) –  East Sussex9 May 2018
C'est un bon endroit pour se developper et faire une carriere
Pros
Salaire
Cons
nourriture
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Awful
Travel and Lifestyle Consultant (Former Employee) –  Brighton, East Sussex24 April 2018
Management is awful. If your face doesn't fit forget it.
Un-Achievable targets.
No flexibility
No work life balance
Rude Customers
Only pro is great training.
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Great people and work life balance
Business Development, BanK Partnerships-EMEA (Current Employee) –  London, Greater London2 April 2018
Very good company to work for with many career opportunities. Good benefits and support network internally.
I would highly recommend working here. Strong management and great training programs for development.
Pros
Work Life balance
Cons
none
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Fhh
Sales Executive (Former Employee) –  Gatwick Airport Station, West Sussex25 March 2018
This company is a good company as they look after their employees, the managers are friendly and help you wherever possible. The hours could be better.
Pros
Rf
Cons
Fff
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Ok but could be better
Senior Manager (Current Employee) –  London, Greater London2 March 2018
It's ok but could be better. Large business with many moving parts. Market in which operates is very dynamic and projects can be challenging but fun. Career opportunities very limited outside the US.
Pros
Big brand, nice atmosphere, friendly colleagues
Cons
Culture is becoming a constraint rather than a driver, very limited opportunities to progress outside the US
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Flexible, great leadership
Senior Manager (Former Employee) –  London, Greater London26 February 2018
An organisation very focused on great leadership and team development. Really encourage employees to move around the organisation, with regular networking opportunities and recruitment starts from inside the organisation.

The usual negatives of a large organisation, e.g. limitations of salary when moving roles internally, and politics between teams. But overall a great place to work.
Pros
Flexible working, great leadership, team culture
Cons
Salary limitations with internal moves, politics between some teams
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Inclusive and supportive
Contract Manager (Former Employee) –  Brighton, East Sussex16 February 2018
Excellent workplace, supports diversity, good compensation package for the area. provides good work life balance, encouraging personal development of all staff
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Great First Job
Data Entry Clerk (Full -Time) (Former Employee) –  Brighton, East Sussex15 February 2018
I enjoyed my role at American Express and I was given a number of roles and eventually I was given a small supervisory role at the Weekend and I earned more money as I progressed
Pros
Increased earning potential
Cons
Limited career opportunity
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Grandes opportunités de développement
Team Manager de Senior Souscripteurs (Current Employee) –  Brighton - Royaume-Uni7 February 2018
American Express offre à ses collaborateurs de belles opportunités de développement au sein de l'entreprise mais également au niveau personnel en les accompagnant pas à pas.
Pour cette raison, les employés se sentent engagés. Ils savent qu'ils peuvent faire une différence dans la prise de décision.
J'aime faire partie d'une équipe pour travailler ensemble vers un but commun.
J'aime aussi travailler dans un environnement occupé, même si parfois cela peut être difficile, car il faut prioriser efficacement
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good company to work for
SME Account Sales Manager (B30) (Current Employee) –  Brighton23 January 2018
generally american express will provide a secure workplace with possibility to progress if you network and work hard at it. Like any other large american organisation there are good and bad points.
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a lot to learn, lacking responsibillity
AMERICAN EXPRESS Customer Care (Current Employee) –  Brighton23 January 2018
I had a lot of fun initially at american express. A lot to learn and a lot of advancements.

I would recomend it as a good first job, but with my experience I would prefer a smaller team with mor own responsibillities and varied tasks.
Pros
a lot of good people
Cons
lack of ownership regarding tasks and own developement
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Great people and work life balance
National Account Manager (Former Employee) –  London Bridge Station, Greater London16 January 2018
I loved working at American Express. They had a great team atmosphere and work lfe balance for the staff. The benefits were very good and covered all the needs for different stages of your life.

I only left as there was no career progression in my department and the remuneration package within the industry was not on a level playing field.
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Good career opportunities
Project Manager (Current Employee) –  London, Greater London14 January 2018
Good career opportunities ,fair pay and compensation.
Leadership can have a one track mind. If you don’t want to progress that is often frowned upon like you are lazy.
It’s who you know no what you know.
Pros
Compensation
Cons
Mentality within leadership
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Temp Job
Temporary Travel Receptionist (Former Employee) –  Brighton11 January 2018
Adhoc tasks given when available, otherwise simple job role during a busy period to ease the workload for perm staff. Offered the choice to apply for perm roles but I declined based on travel.
Pros
Fun environment, good people.
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Great Work/Life Balance
Accounting Clerk & Assistant Analyst (Current Employee) –  London25 December 2017
Great colleagues who are all very intelligent and bright
Great work ethic
Great work life balance
Numerous networks to join
Inclusion of all cultures and sexes
It’s all about how you perform via the scoring method, which may not always be fair
Archaic methodology
Constantly changing the systems
Management do not listen to staff and clients
Cost cutting exercises all of the time
Pros
Great work life balance
Cons
Cost cutting exercises all of the time
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Great place
Project Manager (Former Employee) –  Brighton, East Sussex12 December 2017
The facilites at amercican express are first class. The management is hit and miss. It is great to work in brighton, especially during the summer months !
Pros
location
Cons
management
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Offers a variety of roles and progression opportunities.
Team Leader (Former Employee) –  Brighton1 December 2017
Over a decade spent working here, the longest I have worked anywhere, which must say something. Demanded their pound of flesh but overall well rewarded.
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satisfied employee
Regional Security Team Leader (London & M25) (Former Employee) –  London20 November 2017
This was eveerything you would expect of a large high profile global corporation. Work load was high with results were expected tio be delivered at a high level and on time. Good place to work.
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Great people
Projcet Analyst (Current Employee) –  Brighton17 November 2017
Worked with some great people, benefits are good compared to other local businesses in Brighton.

Climbing the corporate ladder can be very competitive and it can take a few years before you get the job you really want.

Amex has seen a lot of change over the past few years and feels a lot more corporate now than before. There is very little job security here with the amount of annual change that goes one.
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Overall rating

4.1
Based on 5,597 reviews
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