Terrible, stressful, and a huge waste of time
Nobody at Amex cares about their employees - no managers, team leaders, HR person, .. the list goes on. I was in a customer service based role, the manager had no idea what was going on, the 'team mates' bullied each other, so badly that one of them had to go with with major mental health issues. HR was aware but did nothing. The sort of place where you have to explain why you are offline for a few minutes to get water or go to the toilet. horrendous.
Terrible leadership, anti-social environment