Alton Towers Resort

Alton Towers Resort Employee Review

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Not Great
Food and Beverage Host (Current Employee) –  F&B17 September 2019
Staff are rude, TL's are unhelpful and they move you around the park at very short notice. During a day some don't do anything and others do loads, unfairly treated. Scolded for taking a minute to recoup. I learned that you can't trust anyone, keep yourself to yourself.
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Official response from Alton Towers Resort
14 October 2019

Hello,

Thank you for writing a review!

We are very sorry to read this. We would like to know more and therefore improve as and where we can.

Please email ATRecruitmentTeam@merlinentertainments.biz with more information.

Best Wishes

Alton Towers Recruitment Team

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Not worth it
FOH Team Member (Former Employee) –  Alton Towers16 February 2020
Sucked to travel to
Taxis cost a lot
Staff Buses are super infrequent at the times staff need them
and the staff bus charges, too
I felt the cut it would put into my pay on a daily
Employee discounts mean diddly squat if they place you somewhere that does tiny portions of food
They give you free tickets to Alton towers for working there
But you work there anyway, so its dull as dishwater when you actually go
The tune from the restaurant i was placed in will haunt me to the end of my days
Long hours become even longer when you have to come in and spend 3 hours in the cafeteria before/after your shift waiting for work to start/the bus to take you home
And the lunch break is so short (30 minutes) that food doesn't get a chance to settle

It wasn't a great job to begin with
The travel stuff just takes it over the edge
Cons
Long hours, Expensive travel, Not worth it
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Fast paced and collaborative environment
waiter (Former Employee) –  Alton Towers, Staffordshire12 February 2020
The workplace was very fast paced and often stressful, however the direct leadership and collaborative teamwork made it easier, making the service more efficient and enjoyable.
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Overall rating

3.9
Based on 268 reviews
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Ratings by category

3.6Work/Life Balance
3.5Salary/Benefits
3.4Job Security/Advancement
3.4Management
3.6Culture

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