Guilt trip you into doing additional calls when you already have crammed back to back calls, hound you on your day off coz they're so short staffed, very long days so you're physically & mentally exhausted, no communication between the office & clients so if a service user has gone to the hospital or has passed away you won't be informed & only find out when you get to the call. Forget a social or family life, all you'll do is work. Nothing is confidential at all, clients would tell me things that staff had discussed in the office about me which was very upsetting. You have 5 mins to get from one end of the city to the other. You get bollocked for the littlest things. I couldn't wait to leave, was the biggest relief ever, working for them felt like a nightmare.