Dedicated staff let down by incompetent office staff
Carer (Current Employee) – South East – 23 March 2018
The work is great and I look forward every day to helping clients maintain their independence and helping them as much as the generally too short call times allow.
However, the administration side is frighteningly inept. Call times are wrong, calls are missed. The medication paperwork is mostly wrong. Calls are jam packed giving few breaks. The wages are minimum wage at best and you'll be hounded to do additional shifts.
Other than that, it really is a wonderful career as long as you don't mind being bullied or being paid peanuts..
Clients and fellow carers
Frighteningly bad admin & support