I worked for the bar and front of house team, the staff on our level were really lovely and there seemed only to be tension between the managers and supervisors.
The 'facebook' culture now expects that we are constantly available to receive information through the bar groups facebook page, where passive-aggressive remarks are rife.
I personally never had a problem with the discount and benefits service through Mitchel and buters, went out for a harvester with a large group and showed my appropriate code, I got 50% meals each shift, and also 33% off when I came out with my family.
The deal with shifts is that they kept changing them all last min, they never gave notice or told me in advance if my shifts had changed, which lead me to eventually leave.
The wage is low however waiting on staff make a few extra cash per shift, and have to give 10% to split between the bar and 5% to kitchen I think?
The clean down and checklist for cleaning the bar was tedious but it shows it is a very clean and high-quality place of work
discounted food, bar staff made free (soft) drinks