Good company for starting work in the Financial services sector
Customer Service Advisor (Current Employee) – Edinburgh, City of Edinburgh – 16 May 2017
I enjoyed working at Aegon, as it gave me an opportunity to get my foot in the door in the financial services sector. Although I was working in the Contact center, I found that it provided me we invaluable experience in many areas, such as working in a fast paced office environment, building up knowledge about pension products, and being able to communicate clearly and effectively about complicated financial products and services.
Its not necessarily for everyone, however, I have enjoyed my time there, and I found the company great to work with overall.
The only downside are the opportunities to progress within the contact center itself. After almost two years working there, the prospect of promotion, or moving up is always just out of reach, and seems to be more something that is used to entice people to join the company, rather than something that actually happens often.
Fairly easy 9-5 job, great atmosphere if you worked hard, recognition was great, training opportunities were always available
Progression further up the ladder seemed out of reach, target driven, dealing with customers by phone for 7 hours a day everyday