A busy but friendly atmosphere
My role mainly involved answering telephone calls and putting information onto a database. I also typed many settlements for my Conciliators.
I developed a deeper understanding of the workplace environment.Managers were friendly and you knew what was expected of you. There was always a friendly atmosphere a Conciliator would always share experience - more... about a difficult mediation matter.
The hardest part of the job was to ensure that each Conciliator had an even number of cases. The most enjoyable part of the day was typing the employment settlements. - less
ProsAnnual team Away days
Conslarge numbers of Tribunal claims