Addaction
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Addaction Employee Reviews

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United Kingdom63 reviews
Found 63 reviews matching the search
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3.0
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Brilliant work in terms of potential outcomes for clients and being able to see positive results. However high workload and insufficient pay made me feel undervalued for the important work I was doing.
Pros
Interesting work.
Cons
Emotionally draining.
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4.0
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Casual multi skilled young person worker. Not enough shifts, no progression. Great service for vulnerable kids. Can be challenging but lovely when you get to know them. Supportive senior staff.
Pros
Different experience every shift, friendly colleagues/staff members, further training available
Cons
Not enough shifts
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2.0
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The team lacks diversity in many areas and needs to be reviewed. Colleagues especially in the BEAT TEAM lacks professionalism and still has a culture of racism in its ranks. Management needs to address these issues, unfortunately staff who are present are complicit so its not reported to management.
The Caseload is huge and staff are greatly over worked.

The only good thing about the role is working with clients and being part of their treatment pathway.
Pros
Workshops are a great facility
Cons
Not enough time to work with clients 1-2-1 and more about targets and data management
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3.0
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Reasonable pay for the sector, but not much advancement.
Addaction has a young workforce and prefers short term appointments in general.

Those in the firm for over 5 years were referred to as ‘Dinosaurs’.
Pros
Freedom to be a innovative
Cons
Frequent ruthless restructures
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1.0
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aWful place to work, management are shocking and are no help to the amazing staff that they have!! Get paid pittance for such a difficult job and feel very underappreciated by managment who like to sit on there a**** all day giving us more stuff to do!!! if it wasnt for the people i worked with i would have left after the first week!!!
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4.0
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Great place to work and develop. The team really care and go above and beyond in what they do. Friendly staff and fantastic opportunities to grow and develop.
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4.0
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As this employment is a charity workers have to be passionate about the job and diverse individuals they are working with. Addaction encourage this passion
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5.0
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Was devastated when Addaction lost the contract with my local authority to a service who under estimated the cost of the service they could provide and subsequently went into administration. I would happily work for Addaction again. It was a pleasure.
Pros
Great leadership and work life balance
Cons
Opporates on a tender basis to local authorities, can be on a short term basis dependant on contract length
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3.0
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Fast paced and can be stressful days no day is the same. Meet lots of different people everyday from all different backgrounds which is interesting..
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2.0
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Worked here for a year and watched 19 colleagues, including myself, bullied, harrassed & forced out of their jobs by underhand tactics by management. So much stress in the job due to unsafe working practices & sky high caseloads. Loved working with that client group, but no backup from management. If this sort of work appeals to you, my advice would be find a different organisation.
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2.0
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It’s the frontline staff that keep Addaction going, management is non existent, with the ivory towers management never seen or heard from.
Addaction staff are badly paid for the job they do and most Addaction staff are looking to leave. The fact that there are around 30 members of staff on NHS contracts and are paid £10,000+ more a year doing the same job is a complete joke.

Total disharmony amongst staff with the place being run on a wing and a prayer.
Pros
Free parking
Cons
Poor salary
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5.0
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The only reason I left was because I moved abroad and set up 2 successful businesses abroad but I could not fault this organisation.

If I did not move to Tenerife I would probably say this was the best organisation I have ever worked for.
Pros
Amazing teamwork.
Cons
N/a
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1.0
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I wanted to walk out after my first 3 weeks.
I really don't understand how a service that is so important is led so badly. I feel sorry for the staff who work there who give they're all but are met with totally unrealistic targets.

The salary they now pay is an absolute joke and doesn't balance with the amount of pressure you're placed under.

Think twice before taking a post here. I really wish I did. People leaving in droves...its a complete failure from the top brass. They really need to take a look at whats going on
Pros
Supporting clients
Cons
Poor leadership
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1.0
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I spent time volunteering with this service and was absolutely shocked at the lack of leadership and direction provided to staff by management.
I have lived experience of addiction and felt I was at a stage in my recovery that I was able to give something to others still struggling with this disease. I ended up leaving this service astounded by the lack of knowledge and experience managers had in addiction and here they were attempting to provide an addiction service.

When are funders of charities like saddaction going to realise that organisations like this are only capable of delivering the minimal service possible as they don't invest in their staff. An online training module does not qualify staff to work in this field. I feel sorry for people in Dumfries looking for support with their addiction only having this service as an option its no wonder most only rely on the NHS.

Come on Dumfries educate yourself!!
Pros
Caring staff
Cons
No vision or direction
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1.0
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Only interested in winning contracts!! Undercut other organisations to win contracts, then pay staff off. Senior managment in Scotland are unsupportive, lack knowledge, ability and competence. Previous manager was allowed to abuse his position for years until he was sacked as a result of the care commission being contacted. Current manager is out of his depth. Training and supervision does not equip or enable staff to work with such a vulnerable service user group.

Staff moral is at rock bottom resulting in arguments, back stabbing and atmospheres.
Pros
None
Cons
Staff are undervalued
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1.0
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Professional team of worker dedicated to making positive change systematically destroyed a recovery focused service to replace it with a maintainence and prescribing service that so far from being person centred And more funding lead.
Pros
leaving.
Cons
Management
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4.0
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Responsible for 20+ full time team members in two locations, facilitating a volunteer training programme and volunteer counselling service. Provision of quarterly monitoring reports based on database statistics and regular financial reporting to the NHS, Local Authorities, Probation Service and the European Social Fund. I found the work stressful at times and often worked out of hours which added to the feelings of isolation. I began to miss the face to face support services that were more hands on although my attitude has always been to focus on the bigger picture and turn problems into opportunities for learning.
Pros
Expenses from Brighton to London covered. Good career development and progression opportunities.
Cons
Cost of living increases outweigh yearly salary increases.
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5.0
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Amazing role learning from all different sectors. Supportive and care for their staff.
Benefits with the job spot on especially with travel.

Charity that support mental health and substance misuse.
Pros
The Job
Cons
Lost funding.
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3.0
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¬oversee the clinical administration:
generating prescriptions

booking clinic appointments

work closely with clinicians

prescriptions batch runs (send to chemists, drivers collected and posted)

Recording prescriptions as per policy

liaising with pharmacies, hospitals, prisons

¬learnt:

knowledge around substance abuse (alcohol & drugs)

became confident in dealing with conflict and unexpected issues

learnt to think quickly on my feet when a prescription issue arisen

became assertive as workers expect to be a P.A. even though dealing with prescriptions is a lot of responsbility

¬management:

top level - useless, not consistent and lack of communication and never around during big changes for support and clarity

team leaders - supportive and took on a lot of work when short on staff.

¬workplace culture:

unfortunately project workers were expected to take on more on their caseload, cutting costs, not replacing staff but the staff always prioritised clients and their safety. Amazing Team as helped each other out but quite negative as a consequence and overworked/tired of no change.
Pros
toil, team
Cons
inconsistency in pay even though same roles
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5.0
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Addaction is a client driven oganisation which leans heavily on the client's best outcome. Non judgemental and client driven.
Targets must be met in order to maintain the safety of customers
Cons
Inadequate computer systems, stressful emotional days
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4.0
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Addaction work with passion and integrity to improve people's lives.
I worked from home and enjoyed the freedom, though would have liked a little more interaction with others.

The values of compassion, resilience and inclusivity are evident everywhere.
Pros
28 days holiday, strong ethics
Cons
long hours, poor career progression
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