Night Support Worker (Former Employee) – Kirkby Lonsdale, Cumbria – 11 October 2018
This is the worst job I have ever had. All seems normal and organized on the surface but a total shambles. I had no training whatsoever. The staff turnover is as other people say incredibly high. The pay advertised was not the pay I received. Do yourself a favour and avoid.
RCCW (Former Employee) – Nottinghamshire – 9 October 2018
Absolute sham of a company!! Promise you the world and deliver peanuts.. never in my life did I ever expect to see so many cover ups for ofsted/social services and independent auditors! I’m pleased to be out as it is the staff that take the back lash no one in higher positions such as H/R, directors or RI’s.. if you want to maintain your dignity, have a passion for safeguarding children and giving them the best quality of life DO NOT work for this establishment. Money mad business cutting budgets for the young people but their wage continues to rise (not the home staff)!!
The young people
Long hours, poor pay, shambles of a company and cover ups!!
Ex Night Shift Employee (Former Employee) – Kirkby Lonsdale, Cumbria – 5 October 2018
The work that is done for the young people, on the whole, is adequate in some respects good depending on the staff. Most staff genuine but others wanting to climb the ladder but with no additional experience or training many in middle management have no idea in PR skills making it very uncomfortable to speak to, share concerns with or approach. Staff in the bungalows can be sneaky and back stabbing. On night shift management want you to be a glorified baby sitter, cleaner. They do not value your input, expertise or consider your concerns regarding the young people in your care. Young People are wonderful to work with, even at difficult times they make the job rewarding. Turn over of staff appalling but management do not want to realise they are the reason.
No support from senior management. Blame culture. Unprofessionalism from independent auditors. Lack of communication from senior management.
General dogs body (Former Employee) – England – 9 September 2018
On the whole this company is by far the worst I have worked for. Within the home I worked the children and young people were adequately cared for. However the company itself is far to big and has unreasonable targets in place without adequate support. There is alot of back stabbing and lack of communication from senior management. Salary expectations for support workers is appalling for conditions they are expected to work in. Staff turn over is an issue and as a result a heavy use of agency used which is unhelpful as this promotes a lack of consistency. A mix of shifts leaves staff exhausted and de moralised. This creates an unfair and unjust work / life balance.
LSA (Former Employee) – Preston, Lancashire – 24 August 2018
I worked at a school, they didn't check my details and made me back date paperwork they didn't do, when they new ofstead was coming, they told staff and pupils what to say and bribed the pupils to be good when ofstead was there. The only staff that got ahead were the ones that told the head all the gossip. Theres staff teaching classes that are not qualified and staff all back stab everyone and all sleep together. Unprofessional back stabbing miserable place with bad pay for what you do..
Management did not help at all.
some staff are great
getting attacked, everyday by pupils, and being there till 9pm writting them all up as you can not leave till its done.
Tough job, constantly watching your back from other worried staff members, management dont care, no contracts, changing hours and rates of pay at will, still using illegal set fee for sleep ins which is well below minimum wage. Cant approach management through fear of later victimisation. Any descent is met with "you know where the drive is". Understaffed and overworked causing stress. No clear policies or communication from head office. As mentioned by others STAFF TURNOVER IS INSANE.
Helping vulnrable kids
Not the job in the advertisement, lowest rates of pay in the sector
Rccw (Former Employee) – Nottingham, Nottinghamshire – 28 February 2018
In interview/introduction seems to be a very organised company. Once job is started depending on home you work at. Staff are unprofessional, helpful during difficult times. Alot of snitching & gossiping. Try getting out of doing things.Most trying to get to the top (throughout of the most homes) Some can be controlling and make comments. Long hours, put you on alot of nights and then expect you to come in again. Management will support you. On days off you can get calls or texts asking to fill in, can be pressured if you dont want to and hold it against you. Not much social life. Can go to homes and do shifts which sometimes can be uncomfortable if expected to do a sleep. Theres certain things when dealing with the young people that I do not agree with so can be a difficult situation. Rewarding to see when the young people are happy to see you and spend time with you. Building positive relationships. You can make some friendships as there are some great staff. Training is required and a level 3 is achievable. If this is a career you want go in then a good starting place. But I would consider the long hours as sometimes you can be there for 2-3 days without going home. The amount of work you are considered to do. Regular team meetings and training. To also think about if you can ignore other staff as it can get you in a mood. The way certain staff deal with the young people and them making things worse when a young person is having a behaviour. Pay is not the greatest. Best part of the job is to see the young people develop. Overall i do think the company does care for the youngmore... people, cant say the same for staff but theres the correct procedures put in place when dealing with young people that are not always followed. A good starting place if this is what you want to do.less
Good training, will be supported during difficult times.
Pay, long hours, some staff, not following correct procedures, no social life
Worker (Former Employee) – Midlands – 21 February 2018
Absolutely horrific company to work for. Do not listen to the concerns of staff working on the front line, with very challenging young people. Unreasonable hours, pitiful pay and overall complete lack of respect for their staff. The turnover of staff is VERY high but the company has yet to make a connection with the way they treat people. It is a shame for the young people in their care, who obviously get very attached to staff. Unfortunately the job is just not tenable for any length of time.
Some fab colleagues..who just don't stay :(
Unreasonable hours, lack of respect for staff, unable to retain stuff
Play Worker (Former Employee) – Cardiff – 24 September 2016
I would work 3 days a week for the play and sports development team and often work during the Vale of Glamorgan agricultural show and Christmas events. I learnt how to form bounds and build positive relationships with children in order for them to have the best experience whilst at play scheme no matter of there special educational needs or disabilities. The most enjoyable part of the job was seeing the children smile and engage in the activities that i would provide. The most difficult aspect of the job was not letting yourself get emotionally attached to the children,