I worked here for a year and a half in 2014-2015. I learnt a lot about working with vulnerable people and got my nvq 3 in health and social care. Management were awful, very draconian style almost militant. They messed me about with pay constantly, overworked me and my colleagues, sometimes long days everyday for two weeks without a break. I was promised a pay rise after 6 months if I completed a booklet of about 30 pages long with Q + A about adult social care, I completed this, my pay rise was agreed and then I didn’t receive a payslip for 6 months and found out I hadn’t received a pay rise when all my payslips came in one go. I informed the area manager who said the q+a I’d filled out gas bedn lost, but he wasn’t going to make me do it again because he knew my standard of work; however he cannot backdate me 50p an hour for 6 months because the owners wouldn’t allow it. He agreed to back date my 50p an hour up for the following months pay period. A week before my pay he emails me asking to complete the 30 page q+a, I reminded him (via email) of our phone call conversation and he called me a liar and that he never said that. I went on leave for two weeks for a vacation and they didn’t pay me my annual leave pay until 2 months later.
So yes a lot of bad, but the company did teach me to keep my side of the street clean and do all communication with a paper trail going forward. It’s taken me a while to write this review, but I feel all this had to be said.
If you want my honest opinion, don’t work for this company if you want to be appreciated
Good training and development, client work was challenging but rewarding
Pay, management and HR