IT jobs in Leeds
Demonstrable experience in an
IT analyst role, ideally within a Contact Centre environment. Ask
IT is operational between the hours of 8am and 12am, 7 days a…
£19,110 a year
Excellent communication and problem solving skills.
Experience of using Service Management tools to log incidents.
Knowledge of ITIL v3 processes/standards.
Providing technical and software support to all members of staff via our helpdesk ticketing system.
IT hardware for new users and upgrading…
Provide an escalation point to all Service Desk Analysts, whilst working closely with the Service Desk Manager to deliver an efficient and optimized Service to…
Liaising with engineers, service specialists, Openreach contractors, field operations and service delivery.
IT system on order/fault progress.
The ability to grow into areas such as UTM/Firewall, Security, Azure and AWS.
Excellent communication and ability to work under pressure.
£9,750 a year
Short term 1st line support including;
Whether their engineers are resolving issues remotely or in person, the team are on hand 24 hours a day, 365 days per…
£24,271 a year
You will be part of a Service Desk acting as a single point of contact for Anchor Hanover colleagues across 1000+ sites delivering a best in class customer…
£23,279 - £26,961 a year
You should have a minimum of 5 GCSEs at Grade C or above including English and Mathematics (or equivalent qualification), and you should possess excellent…
£44,000 a year
Your core role and focus is all about maintaining the companies systems and infrastructure, ensuring reliability, availability, security, fitness for purpose…
You'll work within Asda Technology reporting into the Senior Programme and Engagement Manager.
You'll be involved in creating and delivering project plans and…
£27,900 a year
Monitor and drive performance of suppliers in relation to their commercial service agreements to ensure agreed SLA’s and KPI targets are being met.
£23,067 - £25,217 a year
To be successful, you will be able to demonstrate experience of working as a 1st line Service Analyst and the ability to work with complex systems and to…
£15,000 - £18,000 a year
Log all problems as tickets on the help desk system and escalate to external
IT support if required. Provide customer service via telephone and email.
The role will involve providing on-site and remote support, maintaining networks and supporting technical and non-technical users.
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