IT Service Desk Manager jobs
£34,680 a year
This will cover
Service Desk & Incident Management, Request Fulfilment and Problem Management. As
IT Service Delivery Manager you will have proven line…
£60,000 a year
You will manage the team in resolving the 700 - 1000 tickets that come in per week, dealing with any escalated incidents or requests and ensuring processes are…
£25,000 - £38,000 a year
Focus on continual
service improvement initiatives. Management of the
IT helpdesk environment, its performance, call management and efficiency whilst…
£47,500 - £52,500 a year
You will utilise your experience of managing technical
service desk teams to ensure best in class IT support and customer satisfaction for our large user base.
In some cases 24x7
service cover by your service will be required. Ensure the
Service Desk provides quality call handling and incident and service request…
Mills Goodwin Talent Network Ltd
£60,000 a year
Commitment to customer
service & stakeholder interaction. Reporting to the Head of
IT Operations, the IT Service Centre Manager will be responsible for managing…
Proven track record of managing a support service.
Knowledge of use and design of
IT service management tools. Supervisory training and mentoring experience.
The Portfolio Group
£20,000 - £24,000 a year
Be customer focussed and ardent in ensuring that colleagues receive a high quality of service.
A broad technical knowledge is required, alongside ITIL…
Use of industry standard
service desk tools to provide incident management, request fulfilment and problem management in a controlled and structured way.
£21,892 - £24,157 a year
Management of High Severity Support Incidents and communication with end users relating to the availability of the live service.
You will be joining this rapidly growing service line responsible for all Managed Service contracts to all of our customer across all sectors. We cover…
£30,000 - £34,000 a year
A thorough knowledge of
service desk operational processes and call logging systems. If you are a support or
service desk engineer with experience supporting…
Set specific customer
service standards. Ensure customer
service is timely and accurate on a daily basis. 22 days holiday per year which increases with length…
Train and support help
desk representatives. Leading the Helpdesk team that provides first-line technical support to our London, Hull and Belfast offices, you…
Supervisory / management experience in a call centre or
service desk environment desirable. To work with colleagues across functional teams to identify &…
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