Fixed Term Customer Consultant - Croydon
Carphone Warehouse 244 reviews - Croydon

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“There’s nothing like making sure my customer’s leave with a happy face”

Customer Consultants

£6.97 per hour, part time


Fixed Term Contract to 31st March 2014

6 x 15 hours all with flexibility to do additional hours.

We’re all about making our customers’ lives better through technology. That means opening their eyes to what’s possible, making complex stuff simple, and having fun while doing well. It’s about sales, of course, but only through great customer service and a passion for delivering value. So for someone who’s as keen on customer service and technology - especially mobile phones - as you are, it could be the best place around for your career.

You’ll create a personal service to help our customers with whatever they need, asking questions and taking them through of a huge range of products and services (we’ll give you the tools you need, of course) until they have what’s right for them. We’re completely impartial and independent, which means it’ll be easier to find them something that will genuinely improve their life. You’ll take pride in doing a good job and never settle for losing a single customer. Your flexibility around hours will give you the opportunity to serve more customers at peak times.

There will be some procedures to follow – this is a business, after all – but once you have product knowledge under your belt, you can be sure that freedom to do your best will be there in spades. You’ll have the support of your colleagues and team manager when you need it, and if you’re anything like the rest of us, you’ll love coming to work.

We share goals and celebrate everyone’s successes when individuals or teams have done well. So you can be sure you’ll be recognised. And if progression is what you’re after, just grab it with both hands - there’s more than enough e-learning and training in place for you to do that too.

If you are focussed, thrive on change, are enthusiastic and entrepreneurial, and believe technology should be fun and for everyone, there’s an amazing experience in store for you. You’ll also enjoy one of the best and broadest benefits packages in retail, which includes great discounts and even birthday surprises.

Find out more about creating something really special with Carphone Warehouse.

About this company
244 reviews
... Carphone Warehouse offers a broad selection of quality mobile phones and phone services in its stores and online. For decades, Carphone...