career a beautiful journey. Louis Vuitton is currently sourcing exceptional
talent for the position of Menswear Supervisor for our newly opened Townhouse in
the world class Selfridges department store. This is great opportunity for
someone who is proven in their people management skills and is looking to
develop further and elevate the customer experience in store with a view to
progressing into management.
The role involves:
and overseeing the effective management of the shop floor from the selling
ceremony through to after sales service.
the link between the sales staff and store management.
the business in collaboration with management to exceed set targets.
to achieving and maintaining a positive team spirit and keeping the team
motivated to achieve targets.
the team on the shop floor in all areas of their responsibilities, providing
them with coaching and guidance.
on the spot coaching and induction of new staff and existing team members,
particularly in areas of sales techniques and customer service, policies and
procedures and product knowledge.
in opening and closing the store, cashing up/end of day procedures, and
deputising for management when required.
to correctly operate the Retail Management System including end of day /
beginning of day and return procedures.
handle customer objections in accordance with company guidelines.
sales responsibilities in an exemplary manner.
You must hold a definite luxury
retail mentality and be someone who is energised by the challenges of driving
business growth, with a keen sense of ownership. You should be assertive and
able to motivate people with the capacity for multi-tasking in a dynamic and
demanding environment. The ability to maintain an active presence on the sales
floor and shape team performance through coaching as necessary. This is a very
exciting position with a chance to really contribute to the ongoing success of
this new department.
must have a minimum of 2 years of retail management experience within fashion
with an extremely high level of customer service skills.
experience of supervising successful and large teams, the ability to
develop employees and a history of being able to drive sales.
interpersonal skills and a strong sense of ownership and initiative are also
key for this exciting opportunity.
mastering of the different aspects of sales with an outstanding sense of customer
service, sense of initiative and commercial creativity.
in English is essential and another language is preferred.
LVMH - 15 months ago