Catering General Manager
Sporting Events – East and West Sussex
OUR CLIENT COMPANY
Our client owns 2 prestigious sporting events in East and West Sussex. They run almost 50 annual sporting events that dovetail throughout the year, and also run other meetings, conferences and exhibitions, as well as other hospitality events for private and commercial customers. These are busy venues that have ambitions to grow the number of events they host throughout the year.
Catering is central to their financial performance, as well as their customers’ experience, so holds a very high profile within the organisation. They seek to appoint an outstanding Catering General Manager to plan, organise, manage and lead a busy team across the two sites.
We will be pleased to provide our clients company name to qualified candidates at the end of the first screening telephone interview.
This role reports to the two Executive Directors who are responsible for each of the venues. They will have a number of direct reports to organise and manage the various on-site teams on a day-by-day basis. They will also be a key member of the central management team, and have the communication skills to influence beyond their direct span of control.
This is a challenging and rewarding position, so requires somebody with experience of running a complex catering operation across a number of sites. Events can cater for anything up to 1000 customers at a time. This person will lead the organisation’s transition to in-house catering provision across the two sites. The responsibilities can broadly be split into the following headings:
TRANSITION: To organise processes and systems to ensure the team, along with outside suppliers, can deliver high quality catering that’s consistently commercially successful. The General Manager will also stay aware of opportunities to strengthen the various catering revenue streams, while complying with the legislative requirements of COSHH, Food Safety, Health and Safety at Work.
PLANNING: Organise all resources efficiently. These resources will include outside suppliers, but the emphasis will be to maximise the use of direct labour, and other resources, to maximise profitability and deliver consistently high standards of catering that’s enjoyable and well presented.
OPERATIONS: To ensure everything opens and closes on time and is correctly and efficiently resourced. This must be done with a firm eye on financial planning and cost control, and that margins are understood and steadily improved. All operations including the equipment and tools must be kept in good working order, and important functions, such as cash collection, are well organised and secure. All functions must be run in line with all H&S and food legislation. Stock should be appropriate to the needs of each event, and staff will be trained to provide the levels of service specified.
POST EVENT: All stock should be properly recorded and secured, and all areas should be closed clean ready for the next event. Careful analysis of each event should be undertaken and best practice learned and applied.
FINANCIAL: All records need to be maintained and performance measured via the P&L account, stock records, asset register etc. Margins need to be tracked, as well as other key ratios such as spend-per-head and stock ratios.
MARKETING AND PROMOTIONS: To collaborate and participate with the sales and marketing teams to ensure all promotion activity is maximised and focussed on financial performance.
HEALTH AND SAFETY: To comply at all times with Health and Safety regulations and safe working practices in accordance with current legislation and as detailed in the Company’s Health and Safety Policy and Procedures.
The preferred candidate will be an experienced Catering Executive who has worked work on large and complex catering operations – probably across multiple sites. They will have experience with:
• Co-ordinating all teams, including those not under their direct control, so that events are promoted and sold that can be delivered efficiently and profitably.
• They will have experience reading and analysing the P&L and using it as a tool to manage improvements in sales and profits
• They will be used to advance planning, and co-ordinating a wide range of resources including direct staff and sub-contract labour and outside suppliers.
• Budgetary control over costs, labour, stock and equipment and the efficient use of assets.
The preferred candidate will have excellent communication and influencing skills. This is a key role that overlaps with many parts of wider operations, so this person needs to think ahead and ensure all functions are working towards common goals.
This is a very demanding and high-profile job, but for the right candidate, this will an exciting challenge where they will enjoy seeing the impact of their work through how people operate around them, and via the results on the P&L account.
The preferred candidate is likely to live south of London and in an area that’s accessible to East and West Sussex.
SALARY AND BENEFITS
Competitive and dependent on skills and experience, and including an annual bonus scheme.
INTERVIEW PROCESS AND STARTING DATE:
The target start date is
mid to late summer 2014 depending on notice periods. Before that will be a screening and full interview with Martin Ellis at Recruitment South East. Thereafter will be at least one direct client/candidate interview where the candidate will be asked to consider where they would place their priorities should they be appointed.
Executive Search and Recruitment
Recruitment South East Limited
Mob: 07823 887982
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