A Technical & Operations Manager is involved with the planning, coordination and control of manufacturing processes. They ensure that goods and services are produced efficiently and that the correct amount is produced at the right cost and level of quality.
A Production Manager is involved in the pre-production (planning) stage as well as the production (control and supervision) stage. A large part of production management involves dealing with people, particularly those who work in the production team.
Summary of Job Role:
Supplier selection, evaluation, consolidation (e.g. moving to bought-in sub-assemblies, Technical abilities of suppliers).
Cost improvement projects with suppliers (win –win solutions, not simply looking for lowest cost supplier). Product / component improvement projects with suppliers (for example, changing component design or specification so that they are more readily assembled in to finished product – what I referred to as DFMA).
Make or buy business cases (to outsource or not).
Ensure all new manufactured and “bought in finished” products are correctly and accurately uploaded on to the Nav computer system including Bills of materials, part numbers and costings.
Ensuring that engineering drawings and product specifications are up to date and maintaining (in order of importance).
Reviewing and amending designs of finished products so that they are fitter for production and assembly (quality, cost, productivity, customer satisfaction), including BOMs.
Leading on manufacturing and assembly productivity and quality improvements (e.g. fast changeover fixtures, different technologies [e.g. replacing acid dip]).
Overseeing kanban process and rules, reviews of kanban levels, product by product (component and finished goods kanbans).
Searching, sourcing in project management of the implementation of technologies and processes new to product whether bringing in-house or with external supplier).
Oversee and manage any updates or improvements to the machines, systems, facilities, shop floor etc. Propose investments as and when appropriate. Quote and source tools and tooling staff to carry out works.
Ensure adequate training and support is supplied to all shop floor and warehouse staff and supervisors.
Manage general housekeeping and communication flow between Warehouse Production and Sales Department.
Overseeing finished goods kanban establishment (product by product) and leading internal team to establish and develop internal process and rules.
New Product Development and Product Changes:
Project managing the introduction of new products and changes, in conjunction with other key staff and suppliers, to ensure productivity, cost and quality standards are met or exceeded.
Ensuring new products have proper design drawings and specification documentation and that the necessary information is communicated to suppliers.
Proactive identification of improvement opportunities for product, process, technology;
Measures of progress:
Material costs as %age of sales, by product and overall (should fall).
Labour costs as %age of sale, by product and overall (should fall).
Stock turns of manufactured products (higher number per annum).
Reduction in quality issues of bought-in parts (if s/he has improved specifications, then it will show here).
Obviously, other personnel can also contribute to these measures; so discrete year 1 project plans for this person could be reviewed.
The job title is a hybrid of something like production engineering manager, technical manager, and operations project manager.
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