Healthcare Assistant
The Linde Group - Greater London
A new Integrated Community Pulmonary Rehabilitation and Home Oxygen Assessment Service in Hounslow has created an exciting opportunity for a Healthcare Assistant (NHS Band 2 equivalent).
Working for an international provider of Respiratory Healthcare Services, you will immediately become a member of our successful, growing Homecare team and part of a network of specialists delivering our services across the UK.
Reporting to the Service Lead and working from a variety of community locations in Hounslow, your key responsibilities include:
Support the team in assessing and reviewing patients that have been referred to the service;
  • Conduct patient pre-screening by reviewing referral forms from referring clinicians, booking patient appointments where the referral meets agreed criteria or referring to the team where there is a query
  • Support the team as required during the course of a patient assessment
  • Maintain a secure Patient Register, organising assessment and review appointments
  • Maintain appropriate and current patient records
  • Liaise with patient families and their carers regarding the appointment, what to expect, travel to and from the service locations
  • Manage patients communication material
To support the Service Lead in:
  • Developing the service
  • Communicating and promoting the service locally
  • Ensuring the service is highly integrated within the care pathway
  • Propose and implement continuous improvements to the service
  • Run monthly KPIs reports for the purpose of measuring Service performance
Support our Clinical Governance programme within the service by:
  • Seeking, proposing and implementing continuous improvements to the service
  • Safeguarding high standards of care by following key components of our robust clinical governance system, including:
  • Clinical effectiveness
  • Clinical Audit
  • Research & Development
  • Education and Training
  • Evidence based healthcare
  • User/Patient involvement
  • Performance Appraisal and Continuous Professional Development
  • Incidents and complaints
Key Interfaces are:
  • Patients, their families and their carers
  • GP’s
  • Community Nurses and Matrons
  • Secondary Care teams
  • Respiratory Physicians
  • Ambulance Service
  • Pulmonary Rehabilitation teams
  • BLF and other patient groups
  • Social Care Teams
  • Care homes
  • Home Oxygen Provider
Required key skills (functional/technical)
Essential
  • Experience of conducting pulse oximetry
  • Understanding of the needs of a patient with a long term condition
  • Confident in using computer and electronic patient management software
  • Very good organisational skills
  • Commitment to patient-centred care
  • Excellent interpersonal and communication skills (verbal and non-verbal) with people from a wide variety of backgrounds/cultures
  • Evidence of recent Personal Development
  • To be highly motivated and highly motivating
  • Desire to constantly improve self and the service
  • Professional manner and approachable
  • Awareness of own limitations and scope of practice and when to seek help
  • Awareness of policies and procedures which effect clinical practice
Qualifications:
  • NVQ Healthcare Level 2/3 or equivalent
Experience:
  • Evidence of formal education with achievement of core literacy and numeracy skills
  • Demonstrate commitment to life long learning
  • Previous experience within a health care assistant role or equivalent within a healthcare setting
  • Excellent IT skills
  • Excellent communication and interpersonal skills
  • Innovative with an openness to constantly improve the programme
  • High patient orientation
  • Experience of patient administration systems
All applicants must have professional registration and will be CRB checked.
A full UK driving licence and a car are required for this role.
The employer offers an attractive salary and benefits package, plus excellent development opportunities.
Part time and full time options are available.
The role is to start as soon as possible. Application deadline is the 23rd July.

The Linde Group - 11 months ago - save job - block
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About this company
5 reviews
The Linde Group (www.the-linde-group.com) is a world-leading gases and engineering company with around 50,500 employees in more than 100 cou...