Customer Assistant - Whetstone Retail Park
Boots 3.9780 reviews - London

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Whether it is helping customers, serving on the tills, or restocking shelves, you'll deliver a first class shopping experience to all of our customers that will have them wanting to visit our store again and again.

If you share our passion, then read on....

How I do my job... It's about Customers

Our customers are at the heart of Boots and excellent customer care is really important to us. You'll enjoy spending time with our customers; listening and demonstrating genuine care and interest in their needs; helping to put them at their ease and providing valuable knowledge and up to date advice on our products, making sure that each one is given top priority.

It's about Sales

You'll be enthusiastic with a strong interest in Boots products and will get behind key offers and promotions in-store, helping customers to discover the range of products that we have to offer and responding to customers' needs and requests.

It's about Teamwork

You'll be a "team player" and enjoy being part of a wider team. You'll be a role model to your colleagues, identifying ways to help them and take action (e.g helping on tills) to make sure that they deliver their best and exceed our customers' expectations.

It's about Learning

You'll get behind the Boots' brand and product range. We will provide the tools that you need, helping to keep you up to date on the latest products and promotions to share with our customers.

The Individual You'll...

Genuinely want to help people.
Be interested in how other people may be feeling.
Be sociable, enjoy spending time with others and look for opportunities to build relationships with people.
Be comfortable in new situations and meeting new people.
Remain calm under pressure, and be optimistic and positive.
Be keen to ask questions to understand the customers' needs and to learn about new products, promotions and offers.
Be reliable and conscientious, completing tasks and not leaving it for others.
Enjoy sharing knowledge to help sales.

What do I get?

You'll be working with a fantastic team that is part of a leading health and beauty retailer whose mission is to help their customers look and feel better - more than they ever thought possible.

Please be aware that this vacancy will close once we have filled all available assessment placements. We therefore highly recommend early applications to avoid disappointment.

Additional Information Frequently Asked Questions :

About this company
3.9780 reviews
Boots is the UK’s leading pharmacy-led health and beauty retailer. With over 2,500* stores in the UK, ranging from local community...