Customer Service Advisor - Littlehampton
Ladbrokes - Littlehampton
Part-time

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* This is the training rate which will rise on successful completion of our training programme to £6.61 per hour.

This is a fantastic opportunity to join the team at Ladbrokes. Your role will be to help manage and sustain the front-line service to customers that will enhance Ladbrokes' position as the country's leading bookmaker. The ideal candidate will have a passion for customer service and, sport. The working hours required of this role will be determined by the business level of the shop or shops that you work but will be predominantly during the day between the hours of 11:00am and 19:00 in the evening. Candidates MUST be fully flexible and able to work outside of these hours if the business requires. Working days include Saturdays, Sundays and bank holidays.

Summary of the Role

This is an entry level role which will require you to act as the first point of contact with our customers. You will be responsible for meeting, greeting and providing them with an exceptional level of service. You will be on hand to help by answering questions, demonstrating new machine products and taking bets. Following completion of training you will be;

• Welcoming customers and visitors into the shop
• Handling cash quickly, accurately and responsibly
• Promoting products and services
• Promoting machines
• Providing a friendly and efficient service so as to encourage repeat business

One of the most exciting aspects about working for Ladbrokes is our approach to Reward. We have developed a number of award winning programmes that demonstrate our commitment to ensuring we recognise great performance. Every customer-facing role in our shops and every position in our Head Office has the potential to earn a competitive bonus. Plus there are fun and innovative incentive and recognition programmes operated throughout our retail estate.

Ladbrokes - 6 months ago - save job - copy to clipboard
About this company
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Ladbrokes plc is a British based gambling company. It is based in Rayners Lane in Harrow, London. The company was founded by Messrs Schwind...