Admissions Operations Host (Part Time)
Merlin Entertainments Group 8 reviews - London

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Madame Tussauds is one of


's most visited tourist attractions and has been since 1835. Where else can you get up close and personal with A-List celebrities, sporting legends, political heavyweights and historical icons and relive the lives, events and moments that made the world talk about them.

Our wax figures are only half the story. It's the people who work here who really make things come alive, and make every visit a day to remember.

Could you be the star we're looking for?

About the role:
Do you live and breathe customer service? Can you bring a smile to a sad face? Ever fancied going to work with President Obama, The Beatles, Lady Gaga and David Beckham (well, their Wax Figures anyway)? Come and live life on the red carpet at Madame Tussauds London!

We are recruiting a part-time Admissions Operations Host to join our busy, hard-working and exciting Front of House team at the hottest celebrity attraction in Town. Taking ownership of your work, can you turn your hand to providing top class customer service, managing queue lines, selling and up-selling attraction tickets, and providing a huge amount of information all whilst being on your feet all day?

About You;

Naturally, you will have Strong customer service skills coupled with an ability to personally interact with over 1000 Guests per day. You will also have/be:

The ability to 'think on your feet' and take ownership of issues that may rise.

The confidence and ability to sell our wide range of tickets and products and smash set targets.

Demonstrable experience of working to a high standard in a pressurised environment ideally within the retail, hospitality or the entertainments industry.

Flexibility to support all other operational areas of the Front of House Team

A reliable, customer focused team player; you will take pride in giving a truly memorable experience to our Guests whilst ensuring that you are consistently delivering a service that goes beyond our set KPI targets.

About the Benefits:
Alongside your salary, you can look forward to a great benefits package which includes 28 days’ holiday, a company pension scheme and, of course, a Merlin Magic pass which gives you up to 40 complimentary tickets to all of our attractions worldwide. Perhaps the biggest benefit of joining us, however, is the outstanding opportunities for career development.

About us:
Madame Tussauds London today is far more than a museum. It's living, breathing pure interactive theatre that's all about immersing customers and creating the best in memorable experiences. Our guests flock to get close to the famous and infamous alike, and we make sure we put on a sparkling, visually stunning show with cutting-edge delights and surprises at every turn.

About Merlin


What’s more, by joining the team as part of the wider Merlin Entertainments Group, you’ll be working for the leading name in location based, quality family entertainment, and worlds number two visitor attraction operator. We currently have over 90 attractions spread across 22 countries and four continents and aim to deliver unique and memorable experiences to over 54 million visitors worldwide. Here in the UK alone, we have a vast portfolio of reputable brands, from LEGOLAND and Thorpe Park, to SEALIFE and the EDF Energy London Eye.



Work Locations


Madame Tussauds London

Madame Tussauds

Marylebone Road



Closing Date (Period for Applying) - External


16-Jul-13, 11:59:00 PM

About this company
8 reviews
Merlin Entertainments Group is a business built on fun. We have around 70 global attractions spread across 15 countries and four continents,...