Office Assistant (Administration Department)
Next PLC 1,568 reviews - Crawley

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Summary of Role

To assist with the day-to-day operation of the office environment, to ensure all aspects of store administration are completed in line with Company and audit requirements


Office Administration:
To ensure all procedures are followed to Company standard through collating and checking all financial transactions in relation to store, stock, cash and banking administration procedures
To provide management with information in order to ensure all cash and administration procedures are completed to Company standard and contribute to store profit and loss targets
To carry out general administration accurately as required by the store management team
To update line management and advise of any weakness concerning the compliance of Company administration procedures
Follows Company office security and confidentiality procedures
Completes cashing up & banking to Company standard
Completes basic payroll/personnel tasks

Working as Part of a Team:
To support the store team in achieving personal and store objectives through:
Supporting and helping colleagues and getting involved in day-to-day activities as and when required, including tasks outside normal role
Showing a genuine interest in other people and willingness to help
Demonstrating flexibility in order to meet store needs and key events such as Christmas, sales, bank holidays and stock-take

Providing Customer Service:
To provide excellent customer service through:
Understanding and demonstrating customer care and high levels of customer service
Identifying customer needs and responding to them quickly
Answering telephone calls politely and professionally

Personal Effectiveness:
Using initiative at all times and takes new information (e-learning, systems updates, notices)
Maintains good attendance level (i.e. not hit a trigger-point) and follows Company absence reporting procedures
Is enthusiastic and performs all office tasks to the highest standard (e.g. Customer service, audit) within given timescales
Having the ability and willingness to acquire job related knowledge through self development and by learning from others
Complies with Health & Safety procedures (e.g. manual handling)

About this company
1,568 reviews
Next Plc is a FTSE-100 retail company employing over 40,000 people across the UK and Eire, and increasingly in Europe. Our Head Office and...