The Product Manager is, responsible for collecting and analysing data in relation to Generic Solutions segment to ensure that trends are identified and that a full understanding of client needs is achieved. The Product Manager will develop strategies (value proposition) and co-ordinate product and service solutions relevant to identified needs.
Key Responsibilities
Develop and implement solutions by engaging and utilising expertise within Aon
Manage resources ensuring efficient delivery of products
Liaise with business stakeholders to understand business needs and work with these stakeholders to implement strategies.
Engage expertise within Aon to develop product solutions.
Manage stakeholders within the business to implement product solutions.
Identify and work with product experts and client relationship managers to support product solution.
Develop and implement training initiatives for solutions in consultation with the Training Co-ordinator, to ensure that the staff within the distribution network are fully skilled in delivering the solution.
Quality Assurance:
Develop client service standards that support solutions.
Develop a client service methodology and embed within the distribution network that is industry focused and supports the businesses overall client service methodology.
Implement processes that will support client service standards
Develop standard reports, manuals, templates and appropriate documentation for the Generic Solutions segment solution.
Ensure that industry solutions are communicated effectively to all staff. This will involve developing and maintaining product specific information on Aon's Knowledge Exchange and utilising other appropriate mediums to raise the level of awareness within Aon of this Generic Solutions segment solution.
Ensure products, sales and marketing collateral is compliant with all regulatory and Aon requirements.
Processes and Systems:
Required to provide regular reporting on progress/success of industry solution.
Implement systems and procedures to ensure regular reporting to stakeholders product performance as measured against the financial plan, product plan and marketing plan.
Identify areas of concern regarding product solution and make recommendations to address concerns.
Client retention and growth:
Develop solutions enhancing client experience.
Develop and implement product plan through analysis of product offerings/design. Ensure that industry product solution designed is best in class and meets industry needs.
Work with marketing team to develop and implement marketing plan that supports Generic Solutions segment solution. Ensure branding material is designed to support Generic Solutions segment solution and is in line with Aon's overall strategy on branding.
Develop an underwriter market plan that supports the Generic Solutions segment solution and is in line with Aon's overall underwriter market strategy. Work with market placement team to develop and implement the plan.
Ensure campaign strategies are developed to maximize effectiveness of the Generic Solutions segment solution
Identify most cost effective and appropriate distribution channel to implement Generic Solutions segment solution.
Financials:
Contribute to targeted % revenue growth and maintenance of a strong % margin through the development of industry solutions.
Set financial targets for industry solution in agreement with Senior Product Manager and the business heads.
Work with business heads and other stakeholders to execute the financial plan for Generic Solutions segment solution.
Skills/experience
Project Management
Influencing
Marketing
Insurance Industry Experience
Analytical
Communication
Creativity
Salary
Competitive salary
+
25 days holiday, pension & benefits package
About Aon
Aon Corporation (NYSE: AOC) is the leading global provider of risk management services, insurance and reinsurance brokerage, human capital and management consulting. Through its 36,000 colleagues worldwide, Aon readily delivers distinctive client value via innovative and effective risk management and workforce productivity solutions. Our industry-leading global resources, technical expertise and industry knowledge are delivered locally in the UK through 5000 staff in more than 25 offices.
