Assistant Front Office Manager - Holiday Inn Guildford - Up to £18,000
Intercontinental Hotels Group 634 reviews - Guildford

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What's your passion? Whether you're into cycling, reading or socialising at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

The Holiday Inn Guildford is a modern hotel, close to Guildford Town Centre. This is a 168 bed roomed hotel which offers a contemporary restaurant and lounge, superb conference and meeting rooms and fully equipped health club with an indoor swimming pool, fitness studio and gym.

As Assistant Front Office Manager, you will ensure that the reception team demonstrate the highest standards of guest care and welcome on front desk. You will be responsible for the training and development of the team and will drive them to achieve maximum guest feedback scores and increasing revenue potential. As the Assistant Front Office Manager you will be responsible for managing and motivating your team. You will be required to ensure that all staff within your department are adequately trained and developed in line with company policy. You will also be responsible for the Recruitment and Selection of your team and for managing any Employee Relations issues with the support of the Human Resources Department. You will actively guide and direct the whole team to ensure consistency of brand standards and a high level of performance and service delivery.

In return we'll give you a generous financial and benefits package including healthcare support, pension scheme, fitness club membership, hotel discounts worldwide, access to a wide variety of discount schemes and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

We are an equal opportunities employer.

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About this company
634 reviews
We are one of the world’s leading hotel companies. You’ll know our hotel brands. They are some of the best known and most popular in the...