Retail Sales Assistant
Merlin Entertainments Group 8 reviews - London

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Cities steeped in mystery and murder. Figures lurking in the shadows. Gruesome selections of blood-curdling tales. Ladies and gentlemen, welcome to The Dungeons.

It's devilishly simple - we're not happy until our visitors have had the full Dungeons experience. That means surprises round every corner and screams echoing through the corridors. And without our teams of actors, keepers, technicians and management professionals, none of this would be possible.

The London Dungeon is now recruiting for a full-time Retail Sales Assistant to join their busy, hard-working and exciting Commercial Team. We're looking for people with a flair for the theatrical, a love of entertainment and, of course, a wicked sense of fun.

About the role:
The purpose of the retail assistant is to provide a friendly, courteous, efficient and helpful service to the public at all times. To actively maximise visitor spends throughout the year to meet budgeted targets through product knowledge and effective up selling. To ensure all areas are well stocked and point of sale areas are ready for the attraction opening and that they are maintained and kept in a clean and tidy manner throughout the day. To show initiative and pro actively assist colleagues whenever needed.

This is a zero hour, permanent role. You will work 30+ hours per week, up to 5 days out of 7 (to include weekends and bank holidays as required).

About you:
The operation of the business is the key to The Dungeons success and the retail department is key to this success.

To be proactive, pleasant and approachable at all times when dealing with the public in order to help drive sales and revenue.

To assist customers and help them with their purchase and to communicate promotional lines and offers.

To serve both internal and external customers with the same enthusiasm, respect and courtesy.

To be passionate and excited by your role and understand how it fits in with the business’s objectives and values.

To be actively part of the retail/commercial team and to contribute your ideas.

About the Benefits:
Alongside your salary, you can look forward to a great benefits package which includes paid holidays, a company pension scheme and, of course, a Merlin Magic pass which gives you up to 40 complimentary tickets to all of our attractions worldwide. Perhaps the biggest benefit of joining us, however, are the outstanding opportunities for career development.

About us:
Step into The Dungeons and trawl through history's most macabre times. Before long, you'll see we're doing more than taking a look back. It's a journey that brings every visitor face-to-face with the chilling truth behind our nightmarish past.

About Merlin:
What’s more, by joining the team as part of the wider Merlin Entertainments Group, you’ll be working for the leading name in location based, quality family entertainment. The UK and Europe’s number one and worlds number two visitor attraction operator with over 90 attractions in 20 different countries, we aim to deliver unique and memorable experiences to our 40 million visitors worldwide. Here in the UK alone we have, we have a vast portfolio of reputable brands, from LEGOLAND and Thorpe Park, to SEALIFE and the EDF Energy London Eye.



Work Locations


London Dungeon

The London Dungeon

County Hall, Westminster Bridge



Closing Date (Period for Applying) - External


03-Mar-13, 5:49:00 AM

About this company
8 reviews
Merlin Entertainments Group is a business built on fun. We have around 70 global attractions spread across 15 countries and four continents,...