Retentions Specialist
Barclays UK Retail Bank - Cardiff

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We have opportunities in this role in Cardiff.

Bring your customer skills to a whole new career
This is a chance to turn your customer service skills into a lasting career.

What you'll give our customers as a Mortgage Retentions Specialist
You'll provide new mortgages to existing Barclays customers and handle a range of enquiries over the phone. Your focus will be on giving sound information whilst maximising every sales opportunity. Most importantly, you'll deliver exceptional levels of service to each customer, always making sure you meet all the necessary regulatory requirements.

What you'll get in return
Help our customers get the best that Barclays has to offer, and you'll get the same in return. We're not just talking about valuable benefits like great bonus potential, private healthcare, childcare savings, and a huge range of employee discounts. You'll also enjoy a unique company spirit that believes in giving people the freedom to do a great job today, and the support to reach their biggest ambitions in the future.

What you'll need as a Mortgage Retentions Specialist
It goes without saying that you'll have excellent customer service skills and you'll be a natural when it comes to building good relationships with your customers. Applications can take up to an hour so you'll need to bring patience and a good eye for detail. If you have previous experience of working with mortgages that would be a big advantage but as long as you have an aptitude for finance, we can give you the support you need to quickly get up to speed.

Careers built around customers
We'll judge you on your abilities and nothing else.

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