Online Community Manager
MACMILLAN CANCER SUPPORT - London

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For some people our online community is a lifeline and their only contact with others sharing their experience. So, if you want to use your community management skills to make a difference to people affected by cancer, this is a role in which you can have a real and positive impact on their lives.

Community and social media are at the very heart of our digital strategy. As well as looking after the UK’s largest online cancer support community, you will be part of a larger team that is developing the way that Macmillan uses social media and helping us all to understand, grow and mobilise our audiences online. And, while we reached over four million people online last year, as we celebrate our centenary, we want to reach even more.

You have a crucial role to play in leading and developing a small but dynamic group driving the growth, mobilisation and management of our online community. And your success will help us create, develop and manage networks which are even more highly-valued by people affected by cancer, health and social care professionals, our fundraisers and supporters.

An outstanding communicator with a track record in managing and moderating a large online community, you’ll ensure we keep it safe, supported and legal. Alongside the excellent understanding of relevant web technologies and the community platform, it’s important that you can demonstrate both the ability to effectively manage and motivate a team and a good understanding of online community management.

If this sounds right up your alley, then we think you will see your reward in the job itself and the direct impact you can have in enriching individual experience. But we also commit to actively developing you and offer excellent benefits including a 34.5 hour week*, BUPA, life assurance, pension, childcare vouchers, generous annual leave, and interest free season ticket & gym membership loans.

  • This role is full-time, but we will accept applications from candidates interested in job-sharing. Please state your interest clearly in your application.
Interviews: W/c 21 Feb 2011

We value diversity in our workforce and we encourage applications from all sectors of the community.

Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604).

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One in three of us will get cancer and it’s the toughest thing most of us will ever face. If you’ve been diagnosed with cancer,...