We are looking for a new IT procurement analyst/sales support to join the ITS Procurement Team. The suitable candidate will work in a multi client, demanding environment, dealing with both internal and external clients, covering a range of tasks including, but not limited, to the following: Handle customer enquiries relating to products, prices, deliveries and processes. Provide quotations for IT hardware, software and services. Assist in coordination of data for bid/tender proposals. Build effective relationships with clients and suppliers. Follow multiple predefined processes that may be client specific Use of internal e-procurement tool for quote and order preparation, with basic administration of the system. Work in line with pre agreed SLA’s, for both internal and external client requests. Work closely with the internal purchasing and logistics teams to fulfil customer needs around pricing and delivery timescales. Facilitate returns requests
Essential Experience/Skills
High level of accuracy
Proactive team player
Up to date knowledge of IT hardware & software Customer focused
Time management
Good level of Maths and English
Desired Experience/Skills
Previous experience in a sales support environment, preferably in the IT Channel
Understand deal registration and bid processes, Knowledge of hardware: IBM, HP, Oracle and SUN, Knowledge of software licensing: VMWare, Citrix, and Microsoft.
Personal Attributes
Excellent organisational and communication skills combined with commercial awareness
A determination to meet and exceed client expectations
Driven and efficient performance in a fast paced and demanding environment
Capita Plc - 11 months ago
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