Marketing Communications Executive
360 Resourcing Solutions - Brighton
Temporary, Contract

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With over 350 employees, this company strongly believe excellent customer service starts with happy and content people. They aim to create a great place to work, trying to do the right thing for employees, and wider society.

They are currently looking for a Marketing Communications Executive to join their team based in the heart of Brighton on a 9 month fixed term contract. In this role your key responsibilities will include;

- Brand management including the deployment of the brand guidelines across all media

- Ensure consistency of copy/approach/brand across all channels - on and offline

- Create strong customer value propositional messaging connecting needs to our solutions to trigger action and drive sales

- Be responsible for creation of the overall communication strategy for customer retention.

- Identifying and delivering value-add communications designed with a specific outcome in mind

- Ensure communications are consistently, intelligently and efficiently deployed and delivered

- Work with product teams to leverage statements and other regular communications

- Produce engaging, timely and relevant copy and communications

- Execute effective campaigns from initial brief - creating compelling campaigns including copywriting and liaising with internal design resources

- Responsible for briefing in website content and structural changes to the Digital production team.

- Manage day to day relationships with internal resources and external agencies

- Agree and manage campaign budgets - forecasting costs and reporting on variances

- Ensuring campaigns are delivered on time and within budget

- Manage the project process for specific campaigns to agreed time, cost and quality

- Maintain a commercial and customer focus at all times - challenging sign off areas and delivery areas to ensure all communications achieve the same high standard

- Ensure brand consistency for all new or evolving communications and manage sign off

Marketing Communications Executive - Skills and Competencies

- Strong copywriting skills with the ability to create value add communications to drive customer loyalty and retention.

- Well versed in best practice integrated retention strategies - customer insight, attrition and churn habits

- Own and develop the customer journey

- Creative flair with an eye for design/ability to judge

- Experience in delivering campaigns that drive sales - results driven

- Project management - schedule work and effective communication

- Ability to work independently as well as contribute as part of close team

- Internal customer focus - providing an excellent internal service to Family Investments

- External customer focus - a passion for the customer and a desire to create engaging and timely communications which are relevant and meet their needs

- The candidate must have high standards and a restless drive to deliver for the customer

Marketing Communications Executive - Knowledge and Experience

- Educated to degree level or equivalent

- Marketing qualification

- Microsoft Office suite (Excel, Word, Powerpoint, Outlook)

- Good working knowledge of Integrated Communications in particular in relation to SEO, PR and Direct Marketing

- Solid communications and brand experience either in creative marketing or agency side

- A strong knowledge of and experience of the full marketing mix including integrating multiple channels

- Experience in financial services would be preferable

- Hands on experience of content creation and repurposing

- Hands on experience of working with both internal and external creative resources

Marketing Communications Executive - In return

- Excellent location; two minutes from the beach and ten minutes from the train station

- Competitive salary

- 25 days holiday

- Life cover and Private healthcare

- Non-contributory pension scheme

- Enhanced maternity & paternity packages

- Season ticket loans

- Leadership development and career progression opportunities

- Excellent social benefits

To submit your CV for this exciting Marketing Communications Executive opportunity, please click 'Apply'

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