Senior Network Technicians - Shelton

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Senior Network Technician

About our client

Severn Trent Water serves over eight million customers across the heart of the UK, stretching from the Bristol Channel to the Humber and from mid-Wales to the East Midlands. As a FTSE 100 company, they offer their team a wide range of career opportunities and attractive benefits.

Their business goal is to bethe BEST water and waste water company in the UK today and beyond. They will achieve this by having the lowest charges, the highest standards and great people.

About the role

Have you got experience of building and developing effective relationship with contract partners and stakeholders and seeking a new and challenging position? If so this could be the ideal role for you.

We are currently recruiting a Senior Network Technician to work in partnership with contractors to ensure all operational problems are dealt with effectively, in compliance with the contract and within a safe and cost effective environment.

Working closely with the Catchment Manager and deputising in their absence you will take ownership of customer service issues, proactively focusing on the needs of the customer by delivering a right first time solution.

The role will include being part of a regional standby Rota which operates 24/7, 365 days a year. Role may include working across different catchments or regions as required.

About you

The successful candidate will have proven experience of resolving technical and customer problems, have excellent communication skills and be ability to work alongside contract partners and stakeholders.

Knowledge and understanding of sewerage law and the operation and maintenance of gravity sewerage systems would be highly desirable.

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.