Customer Service Advisor
Home Retail Group: Homebase - Acton

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Are you a Customer Service Advisor looking for your next temporary opportunity?

Home Retail Group have a number of exciting Customer Service Advisor roles based in our Acton Gate Contact Centre, we want customer focused, enthusastic individuals to come be an ambassador for our brands. Does that sound like you?

Home Retail Group is the UK's leading home and general merchandise retailer. In terms of both our customers and our staff, you'd struggle to find a more people-focused organisation. It is a business that's growing and changing fast. For you that means interest, challenge and a truly exciting remit at our Contact Centre in Acton Gate, Stafford .

We are looking for temporary advisors to take order and enquiry calls from our customers. We offer 30 hour flexible shifts so that we can be there when are customers need us, offering comprehensive training so you do not need to have previous contact centre experience. All we ask is that you have a great telephone manner, PC skills and want to make a real difference to our customers.

Our most successful Advisors are the ones who have the skills to manage difficult customers – so you should have patience to empathise with the customer but have resilience to move on to the next caller with a smile!